Manager Enterprise - Women and Youth

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Empowering Africa's tomorrow, together...one story at a time. With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group. My Career Development Portal : Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility. Job Summary To proactively lead and manage the Enterprise Banking Team by embedding a sales culture with a focus on acquisition, retention and expansion, thus optimising the economic value of clients. Manage quality service delivery to clients, risk and compliance and strategic objectives, driving efficiency and productivity, planning and implementing change initiatives and performance plans. Job Description Accountability: Overall Sales Management - 20% Ensure Enterprise Banking is aligned to the overall Business Banking sales strategy by continuously reviewing and modifying where necessary and ensuring consistent communication to Enterprise Bankers (direct reports) and staff. Constantly follow up in relation to the formulation, implementation, and management of 90-day plans designed to embed the strategy. Take full accountability of sales targets set for the financial year and the achievement of the targets by formulating action plans which provide clear direction to sales management and staff and ensuring achievement of plans. Take full responsibility to ensure that all requirements regarding Compliance, regulatory or other risk standards are adhered to by all sales staff within the regions, by conducting regular operational meetings, clearly recording actions and follow up of all outstanding issues. Be responsible for the Enterprise sales teams by having skilled and positive teams in place to drive the implementation of strategy and delivery on targets. Manage and monitor, through Relationship/Sales Managers, that appropriate and client centric solutions are developed by professional teams. Monitor through client feedback, the defection of clients and ensure that line management initiate and monitor appropriate client retention and retrieval strategies. Develop a business plan in partnership with all Relationship Managers and Enterprise Bankers with sector and product specialists that will bring about sustainable balance sheet growth. Implement and embed the tactical and strategic business change initiatives in the Enterprise area. Drive and measure the financial and sales targets of the sales team by utilising the relevant sales information. Ensure that the sales team operate and position Business Banking in a dynamic and highly competitive marketplace by interacting with the correct role players and driving key initiatives to secure the client retention and growth. Accountability: Customer/Marketing Focus - 15% Support Relationship Managers and Enterprise Bankers in ensuring that only quality and profitable business is generated, in line with credit and risk guidelines and the effective marketing of the Enterprise sales team and marketing staff. Drive and maintain through the Relationship Managers and Enterprise Bankers high levels of customer interaction with existing and potential customers and other role players. Support and guide Relationship Managers and Enterprise Bankers on the initiation of appropriate events which facilitate meaningful client interaction and networking which will lead to improved market penetration and maintenance of the Absa brand. Ensure, through Relationship Managers and Enterprise Bankers and staff, the retention of top clients through the provision of appropriate customer solutions within risk and pricing parameters that satisfy both the customer and the Bank's needs. Create an environment which ensures effective collaboration between product partners and risk which produces customised client solutions. Take responsibility for creating opportunities where senior Business Banking Executives are able to meet with top end customers on a regular basis with the aim of creating and maintaining solid client relationships. Accountability: Client and Peer Relationship Management - 25% Oversee the development and implementation of an Enterprise strategy that matches the cost to serve with current and potential client profitability. Oversee the development and implementation of a customer contact programme and linkages with Retail Branch Mangers to ensure that Enterprise Banking achieves high levels of Client interactions. Work with the relevant Business Banking and Retail (channel) stakeholders to ensure appropriate profiling of clients within the Segment to ensure that the Customer Value Proposition (CVP) is relevant and will differentiate Absa proposition in the market place. Engaging regularly with clients in order to dete

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