Imaging Manager

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About Our Company We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical , Village Medical at Home , Summit Health , CityMD , and Starling Physicians . When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care. Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com. Job Description Under the direction of the Imaging Director the Site Manager is accountable for the effective ongoing day to day operations of the Diagnostic Imaging Site. Maintains a high standard of patient care and staff performance across all shifts and all modalities. Establishes policies and procedures to provide administrative direction and develops and maintains a positive work environment. ** Please note that this role requires the below: ● Associate's Degree, required ● ARRT preferred. Board certified in a specialized modality preferred. Leadership experience in addition to 3 years' experience as a Radiologic Technologist, preferred Schedule : M - F 8:00am - 5:00pm Essential Job functions: Site Operations (55%) ● Evaluates current processes to ensure the effective fulfillment of objectives Plans, organizes, develops, implements and interprets the programs, goals, objectives, policies and procedures, etc. necessary for providing quality care and maintaining a sound operation ● Accountable for all operational aspects of running the site Responsible for staff management, budget management, maintaining relationships with referring offices and ongoing customer service issues. ● Responsible for meeting quality and financial goals for the center. Monitor performance and profitability of services offered at the center and communicates in a timely manner to management if there are any issues that impact the operation. ● Develops and manages the budget for the center(s) and makes responsible financial decisions for the centers ● Manages accounts payable, payroll and associate timecards ● Manages and trains staff on cash collection process at the center level ● Works closely with billing Assists Director of Operations in making responsible financial decisions for the centers by partnering with local management to meet or exceed financials goals ● Monitors performance and profitability of services offered Provides ongoing and timely communication to management and staff regarding center performance, staff performance, events, issues, etc. ● Maintains positive interactions at all times with payors, referring offices, patients, staff, and the Radiologists ● Interfaces with Medical Director, VP Operations, Director of Operations and all technical and administrative staff to ensure effective teamwork and efficient center operations ● Administers quality programs and meets or exceeds key quality and productivity measures in patient service, customer (referral) service, clinical programs, administrative functions, and service recovery Maintains a safe environment for patients, technologists, radiologists and any other center associates with the assistance of the center safety coordinator ● Responsible for securing and maintaining ACR accreditation and overseeing ACR toolbox Assists local management and sales team in maintaining relationships with outside referring physician offices via personal visits and/or ensuring highest quality of customer service functions ● Attends and provides input to monthly staff meetings and training sessions and ensures site team members are well informed of company changes and imaging operations ● Responsible for maintaining knowledge of and following applicable state laws regarding radiation safety and government licensing ● Ensures compliance with all HIPAA guidelines Staff Management (40%) ● Leads regular staff meetings and team member one-on-one discussions Participates in staff performance evaluations, and development of team members including performance improvement plans, disciplinary actions and/or termination of associates ● Oversees and assists in training of new associates and supervisors, providing resource and technical expertise ● Trains staff on cash collections Supports and conducts training efforts for continuing education for the technologists and nurses ● Ensures all technologists are compliant with CEU credits, in

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