Lead Analyst, Test Planning & Strategy

Responsibilities

• Collaborating with Product Development teams to delineate product and technical requirements, emphasizing testability and verification within the product design
• Refining Quality Assurance methodologies and test philosophies to suit the unique requirements of the media technology sector
• Authoring test strategies and plans, developing detailed test cases, and overseeing their execution and automation by Quality Assurance Engineers
• Reviewing literature and patents to inform solutions for complex project challenges
• Participating in technical reviews throughout product development stages to enable comprehensive white-box test design
• Leading problem identification and defect resolution processes, initiating bug investigations, and driving issue resolution
• Mentoring junior Quality Assurance Engineers and providing technical leadership to promote a culture of expertise and continuous improvement
• Advocating for the trial of new infrastructure designs and services, collaborating with vendors for problem-solving when necessary
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) as necessary.
• Other duties and responsibilities as assigned.
• Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.
• Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Requirements

• Collaboration, Problem Solving, Technical Requirements

Benefits

Additional Information

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast. Job Summary This job involves collaborating closely with cross-functional teams to enhance product quality and testability. It requires refining QA methodologies and leading defect resolution. The role includes mentoring junior engineers and advocating for new service trials. Job Description

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