Program Manager, Global Systems Strategy & Transformation

Responsibilities

• Enterprise Transformation Execution
• Lead planning, orchestration, and tracking of enterprise-wide transformation initiatives (systems modernization, transformation, pricing and forecasting evolution, service model redesign, and global operating model alignment).
• Translate strategy into execution roadmaps with defined milestones, dependencies, and success metrics.
• Drive cross-functional programs spanning digital platforms, data capabilities, commercial processes, and operational workflows.
• Identify risks, interdependencies, and execution gaps; proactively drive mitigation.
• Executive Leverage & Decision Enablement
• Serve as a strategic partner to the SVP-synthesizing complex inputs into clear, decision-ready insights and actions.
• Ensure priorities translate into aligned execution across functions and regions.
• Act as an extension of the SVP in key forums, reinforcing priorities and driving accountability.
• Optimize executive focus by managing workflows, surfacing critical issues, and accelerating decision cycles.
• Operating Model & Governance
• Establish and continuously refine the enterprise transformation operating system (OKRs, LRP/EIC alignment, governance forums, and execution cadence).
• Build scalable processes and decision frameworks across portfolio prioritization, investment planning, and program governance.
• Drive transparency through standardized reporting, dashboards, and performance tracking across transformation initiatives.
• Cross-Functional Integration
• Align Product, Engineering, Data, Commercial, Finance, HR, and Field Operations around shared transformation priorities.
• Ensure consistent prioritization frameworks and clear tradeoff decisions across competing initiatives.
• Connect system, process, and organizational changes into a cohesive enterprise roadmap.
• Executive Communications & Stakeholder Alignment
• Develop concise, executive-ready materials for senior leadership, Board, and external stakeholders (e.g., transformation progress, system investments, commercial impact, and operational performance).
• Translate complex transformation efforts into clear narratives that drive alignment and adoption.
• Enable consistent communication across leadership layers during periods of organizational change.
• Business Intelligence & Transformation Insights
• Define and monitor KPIs for transformation success (e.g., adoption, efficiency gains, forecasting accuracy, pricing discipline, and operational throughput).
• Partner with analytics and finance teams to establish dashboards supporting data-driven decision-making.
• Provide insights on industry trends, technology evolution, and competitive dynamics impacting enterprise systems strategy.

Requirements

• 8-12+ years of experience in strategy, transformation, product operations, or enterprise program leadership; gaming or technology industry preferred.
• Proven track record delivering complex, cross-functional transformation initiatives end-to-end.
• Strong executive communication and storytelling capabilities.
• Ability to operate at both strategic and execution levels in ambiguous environments.
• Demonstrated influence without authority across global, matrixed organizations.
• High judgment, discretion, and stakeholder management capability at senior levels.
• Success Looks Like
• Enterprise transformation initiatives execute predictably with clear milestones and measurable impact.
• Decision cycles are faster, with strong data-driven alignment across leadership.
• Cross-functional teams operate with clarity, accountability, and shared priorities.
• Systems, processes, and operating models are integrated into a cohesive enterprise strategy.
• The SVP operates at maximum leverage, focused on the highest-value transformation decisions.

Additional Information

Gaming: Welcome to the world of land-based gaming. At Light & Wonder, it's all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe. Position Summary The Program Manager to the SVP, Global Systems Strategy & Transformation is a strategic operator and execution leader responsible for translating enterprise transformation strategy into measurable outcomes across a global gaming organization. This role serves as a force multiplier to the SVP-driving alignment, execution rigor, and decision velocity across large-scale system, process, and operating model transformations. The Program Manager ensures strategic priorities are operationalized, cross-functional teams remain aligned, and the organization executes with clarity, discipline, and pace

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