Beauty Receptionist

About the role

Client Reception: Greet and welcome all walk-in clients with a friendly smile and professional demeanor, delivering a high-quality initial service experience and maintaining a positive brand image of the store. Appointment & Schedule Management: Efficiently handle client appointment booking, rescheduling, and cancellation, organize daily work schedules, ensure all services proceed in an orderly manner, and avoid schedule conflicts. Inquiry & Channel Communication: Promptly answer incoming calls, WhatsApp messages, and work emails, respond to client inquiries professionally, accurately align with client needs, and ensure smooth communication and follow-up services. General Administrative Support: Assist the team with daily administrative tasks, including data entry, form sorting, and document filing to support efficient daily team operations. Service Process Coordination: Manage client flow effectively, ensure seamless handover and smooth collaboration between consultants and therapists, and guarantee a consistent and uninterrupted service process. Sales & Reporting Assistance: Support daily sales closing procedures, prepare daily sales reports, and assist with basic payment processing and fund reconciliation tasks. Working Hours : 11am - 9pm on weekdays; 10am - 7pm on weekends.

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Company Intel

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