Assistant Branch Manager

Responsibilities

• Operational Leadership: Support the Branch Manager in implementing company standards, optimizing warehouse and branch operations, and driving initiatives that enhance productivity and efficiency.
• Financial Performance: Assist in achieving branch revenue and profitability targets by monitoring financial metrics, executing sales strategies, and identifying opportunities for sales growth.
• Team Development: Lead, mentor, and develop branch staff, including warehouse personnel, drivers, and inside sales teams. Provide training, performance feedback, and foster a collaborative, high-performing workplace.
• Customer Relations: Build and maintain strong relationships, proactively addressing inquiries and resolving issues to ensure high levels of customer satisfaction and retention.
• Strategic Planning: Collaborate with the Branch Manager to develop and execute strategic plans, leveraging market and operational insights to drive branch growth and operational excellence.
• Reporting and Analysis: Generate and review branch performance reports, including financial results, staffing forecasting and efficiency, inventory levels, and customer satisfaction metrics, providing actionable insights for decision-making.
• Operational Compliance and Safety: Ensure adherence to company policies, safety standards, and operational procedures. Maintain a safe, organized, and efficient warehouse and branch environment.
• Direct Manager / Direct Reports:
• Reports To: Branch Manager
• Travel Requirements:
• Up to 25% travel to regional meetings, customer worksites and branch locations to support operational excellence, relationships, and branch/team development.
• Physical Requirements:
• Working Conditions:

Requirements

• Minimum of 1-2 years (or more) experience in a warehouse, distribution, or supervisory/assistant management role; prior experience in building materials, roofing, or related industry preferred.
• Demonstrated ability to manage teams, oversee operations, and execute processes efficiently.
• Strong organizational, communication, and interpersonal skills.
• Proficiency in Microsoft Office Suite; familiarity with ERP or warehouse management systems preferred.
• Valid driver's license and clean driving record.
• bility to pass criminal background and pre-employment drug screening.
• Experience in financial planning, budgeting, and revenue optimization.
• Project management skills, including prioritizing tasks and managing multiple initiatives.
• Leadership development experience and succession planning capabilities.
• Strong relationship management skills with a focus on retention and satisfaction.
• Knowledge of operational and warehouse safety protocols.
• Certifications: OSHA 30 hour, Forklift
• Minimum Education:
• High school diploma or equivalent required.
• Preferred Education:
• Associate or Bachelor's degree in business administration, Supply Chain, or related field considered beneficial but not required.
• Minimum Years of Work Experience:
• 1-2 years in a supervisory or assistant management role in warehouse/distribution; 5+ years preferred in a relevant industry.
• Certifications:
• Not required
• Competencies:
• Leadership Proficiency: Ability to guide and motivate teams, manage change, and align staff to branch objectives.
• Financial Acumen: Competent in analyzing financial results (P&L), monitoring budgets, and optimizing branch profitability.
• Operational Oversight: Experienced in overseeing daily operation

Additional Information

Position Purpose: The Assistant Branch Manager (ABM) at SRS Distribution plays a critical role in supporting the Branch Manager to achieve excellence in branch operations, financial performance, and customer satisfaction. This position requires a strategic mindset, operational leadership, financial insight, team development, and relationship management. ABM ensures efficient branch operations, drives revenue growth, fosters a high-performing team, and contributes to strategic planning initiatives that sustain long-term success.

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