VP, Product Management - Tokenization & Identity

Benefits

Additional Information

At Early Warning, we've powered and protected the U.S. financial system for over thirty years with cutting-edge solutions like Zelle®, Paze℠, and so much more. As a trusted name in payments, we partner with thousands of institutions to increase access to financial services and protect transactions for hundreds of millions of consumers and small businesses. Positions located in Scottsdale, San Francisco, Chicago, or New York follow a hybrid work model to allow for a more collaborative working environment. Candidates responding to this posting must independently possess the eligibility to work in the United States, for any employer, at the date of hire. This position is ineligible for employment Visa sponsorship. Overall Purpose The VP, Product Management - Tokenization & Identity and is responsible for defining and executing the tokenization and identity strategy as a foundational platform capability that enables and scales all Paze experiences and use cases. This leader drives the transformation of the directory and token infrastructure into a modern, flexible, and extensible platform designed to support emerging payment experiences, evolving business models, and future growth opportunities. The role establishes strong governance frameworks, data standards, operational controls, and risk management practices while creating a unified approach to token lifecycle management and digital identity across multiple channels, including eCommerce, NFC, agentic commerce, and other emerging ecosystems. In this role, the VP serves as a highly cross-functional leader, partnering closely with Partnership, Engineering, Risk, Data & Analytics, and Operations teams to align strategic priorities and execute against a shared roadmap. The position also requires deep collaboration with financial institutions, payment networks, issuer processors, merchants, and strategic technology partners to influence industry direction, evaluate tradeoffs, and deliver scalable, secure, and market-leading solutions that drive adoption, interoperability, and long-term platform value. Essential Functions Integrated Product Strategy and Vision Define and champion the product vision, strategy, and roadmap for the token directory & identity services. Translate market needs, customer expectations, partner requirements, regulatory considerations, and business priorities into a clear product direction and execution plan. Harmonize tokenization and identity capabilities across e-commerce, NFC, agentic, and emerging channels. Establish product priorities that balance customer experience, partner adoption, platform scalability, revenue growth, risk controls, and operational feasibility. Continuously monitor the payments, digital identity, e-commerce, wallet, authentication, and emerging technology landscape to identify opportunities for innovation and differentiation. Platform Capability Development and Execution Lead the build, evolution, and scale of secure, extensible, and interoperable product and platform capabilities that support current and future Paze products. Own the evolution of token, directory, and identity infrastructure into modern platform services with clear governance, data standards, operating models, and risk controls. Oversee the product development lifecycle from strategy, discovery, concept validation, and requirements through development, launch, post-launch analysis, and continuous improvement. Partner with Engineering teams to define product requirements, groom user stories, manage tradeoffs, and ensure timely delivery of high-quality market solutions. Apply design thinking, agile methodologies, customer insights, operating metrics, and data-driven decision making to improve delivery quality and product outcomes. Partner, Ecosystem, and Cross-Functional Leadership Work closely with Partnerships to drive optimal product and commercial outcomes across issuers, owner and non-owner financial institutions, payment networks, issuer processors, merchants, channels, agents, and strategic technology partners. Collaborate cross-functionally with Engineering, Risk, Marketing, Sales, Data, Legal, Compliance, Operations, and other stakeholders to ensure alignment and effective execution of the product roadmap. Influence senior leaders and external partners to drive adoption, resolve ambiguity, align on priorities, and scale platform capabilities across complex ecosystems. Break down organizational silos, make clear tradeoffs, and create accountability for measurable customer, partner, platform, and revenue outcomes. Represent the product strategy and roadmap in executive forums, partner discussions, planning processes, and business reviews. Leadership, Talent, and Operating Discipline Lead and mentor a high-performing product organization, fostering a culture of innovation, collaboration, accountability, practical problem solving, and responsible risk management. Set clear goals, oprvide regular coaching and feedback, an

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