Enterprise Network Engineer III

Responsibilities

• Enterprise network and telecom engineering:
• Independently plan, design, implement, and maintain enterprise network and telecom systems to meet university performance objectives and service level expectations.
• Develop network solutions for enterprise and departmental environments, including routing, switching, and segmentation with a focus on resiliency, customer edge services, and related infrastructure.
• Work with Enterprise Technology and unit representatives to anticipate network, telecom, security, and isolation needs for classrooms, research labs, auxiliary venues, and other campus environments.
• Plan, test, deploy, and document new services, upgrades, and infrastructure changes so they are supportable in production.
• Escalation support, change control risk assessment, and on-call response:
• Provide escalation support for complex network designs, outages, service degradation, and advanced troubleshooting issues.
• Evaluate technical risk, change impact, and non-standard customer requirements before implementation.
• Participate in after-hours maintenance, rotational on-call response, emergency restoration, and incident coordination.
• Driving university-owned vehicles to job sites is required for this position. Maintain acceptable driver rating as established in Policy UTS157.
• Technology evaluation, automation, and pilot deployment:
• Evaluate new network and telecom technologies and assess their fit for enterprise, departmental, and customer-facing environments.
• Conduct proof of concept implementations, define operational run books, and lead pilot deployments for new services or platforms.
• Collaborate with the extended network team to support automation of infrastructure deployment, fault detection, standardized operations, and lifecycle management.
• Operational standards, lifecycle management, documentation, and mentoring:
• Maintain technical documentation, network standards, telecom standards, and operational procedures for enterprise services.
• Contribute to architecture review, standards development, lifecycle planning, and continuous improvement of network operations.
• Share technical knowledge with junior engineers on implementation

Benefits

Additional Information

Job Posting Title: Enterprise Network Engineer III ---- Hiring Department: Enterprise Technology - Infrastructure ---- Position Open To: All Applicants ---- Weekly Scheduled Hours: 40 ---- FLSA Status: Exempt from FLSA ---- Earliest Start Date: Immediately ---- Position Duration: Expected to Continue ---- Location: AUSTIN, TX ---- Job Details: General Notes Flexible work arrangements are available for this position within the Austin Metro area. This position is not fully remote and will require up to 2 days a week in the office. This position provides a life/work balance with typically a 40-hour work week, and travel limited to training (e.g., conferences/courses). Enterprise Technology is dedicated to supporting the mission of the University of Texas at Austin of unlocking potential and preparing future leaders of the state. Your skills will make a difference. You'll be working for a university that is internationally recognized for research and the work you do will make a difference in the lives of our students, faculty and staff. If you're the type of person that wants to know your work has meaning and impact, you'll like working for our campus. The University of Texas at Austin and Enterprise Technology provide an outstanding benefits package to our staff. Those benefits include: Competitive health benefits (Employee premiums covered at 100%, family premiums at 50%) Vision, Dental, Life, and Disability insurance options Paid vacation, sick leave, and holidays Teachers Retirement System of Texas (a defined benefit retirement plan) Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b) Flexible spending account options for medical and childcare expenses Training and conference opportunities Tuition assistance Athletic ticket discounts Access to UT Austin's libraries and museums Free rides on all UT Shuttle and Capital metro buses with staff ID card For more details, please see: https://hr.utexas.edu/prospective/benefits and https://hr.utexas.edu/current/services/my-total-rewards Must be authorized to work in the United States on a full-time basis for any employer without sponsorship. This position requires you to maintain internet service and a mobile phone with voice and data plans to be used when required for work. Purpose This position provides senior technical engineering support to design, build, operate, secure, and improve the university's enterprise and departmental networks. The Enterprise Network Engineer III partners with campus customers and internal teams to deliver reliable, scalable, and resilient network services, provides advanced troubleshooting and escalation support, and contributes to network standards, lifecycle planning, and continuous operational improvement.

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