Revenue Manager
External
Loewshotels · Miami Beach - Loews Miami Beach Hotel, FLPrepare for this interview
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Responsibilities
- Oversee daily Revenue Management processes for the hotel such as running & distribution of reports, pricing and inventory management
- Manage Definite Groups, including: Complete the Group Forecast
- Create Group Plug forecast (based on rooms and meeting space availability)
- Review and Update Definite group wash weekly for monthly forecasts
- Present Group forecast to DOSM/DORM/DOS
- Evaluate and Approve requests for additional rooms from Sales, Event Managers and Group DSAs
- Ensure accuracy of Turnovers / Addendums turned by Group Desk
- Conduct Group Pickup Meeting and assist and direct Analyst on managing the daily group cut-offs
- Oversee Group Strategy, including: Review, analyze and edit MARs, Transient Protected and IDeaS Group Pricing seasons
- Provide Group Displacement Analysis and Follow Up for Outstanding Business Review decisions
- Participate and Provide Analytics for Daily Business Review. Run the meeting in the absence of the DORM
- Attend and participate in Revenue Meeting, and run the meeting in the absence of the DORM
- Monitor IDeaS G3 to approve recommended rates, length-of-stay patterns, and Demand analysis; review with DORM & DOSM.
- Incorporate data from TravelClick BI tools into hotel's Revenue Strategies
- Analyze Weekly and Monthly STAR Reports and apply lessons learned to future months and years
- Implement "13th Month" strategies so that inventory rolling into the 365-day booking window is selling with the correct rates and restrictions
- Implement Special Event strategies as necessary
- Approve Favor Rate requests
- Assist with monthly Forecast and annual Budget
- Assist with renovation displacement scenarios
- Assist in Management and development of Revenue Analyst
- Liaise with the Front Desk on Upsell strategy
- Champion Revenue Management thinking and processes across all departments in the hotel
- Ad-hoc analysis as necessary
- Cover DORM duties in their absence (with support from RDORM and CDORM)
- Attends all appropriate hotel meetings and training sessions.
- Your Experience Includes :
- Experience: Previous Hotel Revenue Management experience
- A thorough understanding of Hotel Operations, either through education or through prior work experience.
- Analytical thinker; able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership
- Excellent computer skills; advanced experience with Microsoft Office applications, specifically Microsoft Excel
- Must have excellent written and oral English communication skills and telephone etiquette skills
- Must be able to
Requirements
- A relationship builder with a dynamic approach to developing connections
- An analytical thinker who is able to break down complex situations, analyze, explain, and suggest strategy ideas & changes/improvements to senior leadership
- An assertive leader who confidently defends a point of view and becomes a driving force for change when needed
- Detail oriented, organized and able to prioritize work load
- Agile in multi-tasking and able to make sound decisions based on available information
- A continually curious forward thinker who loves to learn and find creative solutions
Benefits
Additional Information
A beloved hotel with an enviable oceanfront location is now even better, following a $50 million renovation. Our newly redesigned Loews Miami Beach Hotel includes all-new touchpoints throughout the property. Welcome to a South Beach Icon, Reimagined. Who We Are : Founded in 1960, Loews Hotels & Co-operates iconic hotels and resorts across the U.S. Together, our diverse and welcoming teams craft exceptional experiences in iconic destinations. Growth and belonging start here ; you'll be valued for who you are and the goals you have. Whether your next career chapter involves making memories for guests or supporting our properties in our Corporate Office, every role-from Guest Services to Finance, Culinary to IT-offers opportunities to grow and make a meaningful impact. Creating a Team Member experience where you belong no matter what race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status that makes you, you is a daily focus for us.
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