Sr. Software Development Manager - Production Engineering, Kiro

About the role

Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Inclusive Team Culture AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do. Mentorship & Career Growth We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve.

Requirements

• 10+ years of engineering experience
• 5+ years of engineering team management experience
• 10+ years of planning, designing, developing and delivering consumer software experience
• Experience partnering with product or program management teams
• Experience managing multiple concurrent programs, projects and development teams in an Agile environment
• Bachelor's degree in Computer Science, Engineering, a related technical field or equivalent
• Experience hiring, developing and promoting engineering talent
• Experience managing teams of 10+ engineers across multiple workstreams
• Track record of building and operating large-scale distributed systems in a production environment
• Experience with service lifecycle management, including deprecation, migration, and operational rundown of legacy

Additional Information

Are you passionate about operational excellence, service lifecycle management, and building high-performing engineering teams? We're looking for a **Senior Software Development Manager (SSDM)** to lead our newly formed **Production Engineering** team within the Developer AI Experience (DAE) organization supporting Kiro. The Production Engineering team is responsible for assuming ownership of KTLO (Keep The Lights On) services that are critical to customers but fall outside of Kiro's core product offering. As the SSDM, you will serve as the GM delegate for this team-driving product decisions on whether to maintain, sunset, transfer, or decommission services, setting operational standards, and ensuring continued customer excellence while minimizing disruption to Kiro's innovation velocity. This is a unique leadership opportunity to build a team from the ground up, define its operating model, and leverage AI-powered tooling (including AWS Ops Agent) to reimagine how sustaining engineering is done at Amazon. Key job responsibilities - **Strategic Service Ownership:** Evaluate a portfolio of inherited KTLO services and determine the path forward for each-shutdown, transfer to consuming teams, sunset via the Walkman deprecation process, or long-term maintenance. - **Team Leadership:** Lead a team of 10+ SDEs and an SDM, setting vision, operational standards, and a culture of ownership and continuous improvement. - **Operational Excellence:** Maintain all services at or above AWS operational standards, including on-call support, incident response, software updates, and AWS Campaign compliance. - **Transition Management:** Drive a structured ownership transition from existing feature teams through knowledge transfer, shared ownership, and full independence phases. - **Cost Optimization:** Reduce overall operational load by leveraging AI tools to automate operations and minimize maintenance burden. - **Stakeholder Management:** Partner with Kiro leadership, feature teams, and dependent service consumers to negotiate service transitions, deprecation timelines, and ownership transfers. - **Risk Mitigation:** Manage complex service transitions (MPS, RTS, Maestro) with careful sequencing to avoid customer impact, ensuring services are transitioned only after traffic offboarding is complete. - **Talent Development & Retention:** Create an engaging team environment despite the sustaining engineering mission by fostering innovation through AI adoption, automation, and professional growth opportunities.

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