Manager, Solutions Engineering - EMEA North

About the role

At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. At Algolia, we're proud to be a pioneer and market leader in AI Search, empowering 17,000+ businesses to deliver blazing-fast, predictive search and browse experiences at internet scale. Every week, we power over 30 billion search requests - four times more than Microsoft Bing, Yahoo, Baidu, Yandex, and DuckDuckGo combined. In 2021, we raised $150 million in Series D funding, quadrupling our valuation to $2.25 billion. This strong foundation enables us to keep investing in our market-leading platform and serving incredible customers like Under Armour, PetSmart, Stripe, Gymshark, and Walgreens. Algolia is looking for a Solutions Engineering Manager to lead and grow our EMEA North SE team, covering the UK, Ireland, Nordics, and Benelux, supporting Commercial, Enterprise, and Strategic accounts. Our SEs collaborate with Algolia users to understand their business challenges, architect and develop solutions, and serve as deep subject matter experts on Algolia's products and services, helping our prospects, customers, and users solve real-world problems through code, advice, and content. Rolling up to the Senior Director, Global Solutions Engineering as part of EMEA SE leadership, you will lead a team of approximately 6 Solutions Engineers, with direct accountability for technical wins, deal-level coaching, ramp of new hires, and partnership with Sales, Customer Success, and Product leaders across EMEA North. You will be the technical leader closest to our customers in the region - both internally and externally - and a critical part of how we continue to scale Solutions Engineering across EMEA. This is the right role for a hands-on technical leader who balances team development, customer-facing presence, and cross-functional execution. The ideal candidate combines a solid mix of management and business experience with technical knowledge, a passion for data and modern leadership, and a coach's mindset; known for developing people, not just closing deals. Candidate must be based in London with willingness to travel up to 25% across EMEA North. YOUR ROLE WILL CONSIST OF Leading approximately 6 Solutions Engineers covering Commercial, Enterprise, and Strategic accounts across EMEA North (UK, Ireland, Nordics, Benelux) Developing your SEs to facilitate technical storytelling and drive the narrative during our pre-sales cycle Owning accountability for all aspects of the technical evaluation across EMEA North deals - starting in the discovery stage (SS2), progressing through evaluation (SS3), and all the way to business close Partnering with the regional Sales leader and AEs in EMEA North to align SE coverage, prioritize pursuits, and build joint pipeline and account strategy Coaching individual SEs on consultative selling; uncovering customer business outcomes and mapping Algolia capabilities to quantifiable ROI Championing the adoption of AI to drive SE team productivity - coaching your SE's on AI coding tools, automated demo and PoC generation, and AI assisted discovery and solution design - to accelerate ramp, improve deal velocity, and free SE capacity for high-judgment work Strategizing on driving business objectives through our Value Engineering process, which leverages real quantitative customer data Partnering with our Demo Engineering team to build out compelling examples that showcase what our technology has to offer and prove out ROI Supporting quarterly quota attainment by achieving technical wins on net new business in the region Implementing best practices and data-driven programs to improve win rates, sales cycle, and product adoption, and to lift the efficiency of our revenue support functions in EMEA North Enforcing operational best practices on the team by maintaining consistent communication with customers and partnering with account teams to accurately forecast technical wins Recruiting, onboarding, and ramping new SE hires as the team scales to close current coverage gaps Partnering with Customer Success and Professional Services to ensure clean technical handoff and continued post-sale impact through adoption, expansion, and renewal Working with Product and R&D to channel field intelligence from the region into the product roadmap Being a trusted advisor and consultant internally and externally to technical and executive stakeholders YOU MIGHT BE A FIT IF YOU HAVE 3+ years leading

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