Quality Manager

Responsibilities

• Job Summary
• #Li-SL4
• Job Responsibilities
• Lead wide Quality Initiatives along with the plant manager to transform our quality culture. "I own Quality", for the best customer experience.
• Ensure the necessary processes are established, implemented and maintained for the QMS based on ISO-9001:2015 and EQS. Comply with all procedures established on ISO-9001, drive Management Reviews and ensure robust document control.
• Drive critical Quality metric improvement - Customer rejects ( PPM's & Service tickets, CONC (Scrap, Reworks, Warranty, Premium Freight, E&O), Internal Quality performance.
• Ensure global quality programs and standards implementation across the site.
• Authority to enforce production and manufacturing processes stop, if process or product quality is not fulfilled or compromised.
• Driving the organization to root cause addressing and systemic corrective actions for customer escalations and process performance out of the standard.
• Empower and develop quality team members to ensure strong presence and lead quality performance.
• Guide teams in data analysis and advanced problem solving techniques through the use of statistics, customer complaints, investigations and corrective and preventive actions and profound knowledge of core quality methods like FMEA, 8D, Ishikawa Diagram, 5Why and Value Stream Management.
• Proficient in English and Spanish.
• Strong collaboration and partnership with Design and Manufacturing Engineering teams to ensure exceptional process and product performance. "

Requirements

• Education level required
• Bachelor's degree in engineering, quality, or related discipline
• Years and area of experience required
• 8-15 years of experience in quality management roles or operations in a multi-site manufacturing environment."
• Technical knowledge
• Experience implementing certified quality systems.
• ISO 9001:2015 Quality System, Eaton Quality System and EBS, Core Tools (PPAP, pFMEA, Control Plan, SPC, MSA), Problem Solving Tools (including 8Ds), SAP (Quality Module intermediate level), Lean and 6 Sigma knowledge, Qpulse (all modules), Drawing interpretation (GD&Ts, Special Characteristics)
• Internal Auditor ISO 9001, Product knowledge and International Standards (IEEE/ANSI/IEC/ASTM)"
• Soft skills
• T&AS, BOC, Change Management, build high performance teams, motivate others, Passion

Additional Information

Eaton's ES AMER ESS division is currently seeking a Quality Manager.

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