Admin Assistant

Responsibilities

• A. Sales Support (50%)
• Contracts & Documentation: Prepare, review, and process sales contracts, purchase orders, and customer invoices with 100% accuracy.
• Customer Coordination: Act as the first point of contact for customer inquiries regarding order status, pricing, and delivery schedules.
• CRM Management: Update and maintain our sales database/CRM system to ensure all leads and deals are tracked properly.
• Supplier Liaison: Coordinate with suppliers regarding stock availability, order confirmations, and delivery timelines to ensure client deadlines are met.
• B. Administrative Support (50%)
• Office Management: Maintain office supplies inventory, place replenishment orders, and manage pantry/stationery needs.
• Logistics & Shipping: Prepare shipping documentation (airway bills, packing lists, commercial invoices) and coordinate with courier services for local and international dispatches.
• Filing & Data Entry: Ensure all physical and digital documents (contracts, receipts, employee records) are properly filed and easily retrievable.
• General Support: Assist with ad-hoc administrative duties such as answering phone calls, scheduling meetings, and arranging courier pickups.
• Who We Are Looking For

Requirements

• Experience: At least 1-2 years of experience in an administrative, sales support, or logistics coordination role.
• Shipping Knowledge: Familiarity with shipping procedures, courier bookings, and basic trade documentation (preferred but not mandatory - we are willing to train the right attitude).
• Tech Skills: Proficient in Microsoft Office (Excel, Word, Outlook) and comfortable learning new software/CRMs.
• Soft Skills:
• Highly Organized: You don't just juggle tasks - you prioritize them effortlessly.
• Detail-Oriented: A single typo in a contract won't slip past you.
• Team Player: You understand that sales reps rely on you, and you rely on them. You collaborate without ego.
• Calm Under Pressure: You can handle urgent requests from 3 different people without losing your cool.
• Proactive: You don't wait to be told what to do - you see what needs fixing and you fix it.

Benefits

Additional Information

We are looking for a highly organized and proactive Sales & Admin Assistant to join our team. This is a hybrid "glue" role - you will be the backbone of our sales operations while also ensuring our office runs like clockwork. If you thrive in a fast-paced environment, love multitasking, and get satisfaction from clearing paperwork and solving logistical puzzles, this is the role for you.

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