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TikTok Shop Live Account Executive

External
LUCID SOCIAL MC logoLucid Social Mc · Delta House, Singapore
S$30K–S$48K/yrFull-timeUnknownToday
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Responsibilities

  • Account & Client Management
  • Act as the primary point of contact for brand clients, ensuring seamless communication and execution of TikTok Shop campaigns.
  • Develop and maintain strong relationships with clients, understanding their business goals and aligning them with Lucid's strategies.
  • Provide regular reporting and performance analysis to clients, offering data-driven insights and recommendations.
  • Work closely with TikTok's internal team to stay updated on platform trends, new features, and best practices.
  • Live Commerce Strategy & Planning
  • Develop and implement live commerce strategies to maximize sales performance on TikTok Shop.
  • Work with brands to identify hero products, promotions, and key messaging for live streams.
  • Analyze competitor live selling strategies and optimize Lucid's approach accordingly.
  • TikTok Live Stream Management
  • Assist and support streamers during live selling sessions, including troubleshooting technical issues and ensuring smooth execution.
  • Provide real-time feedback and coaching to improve live performance, engagement, and conversion rates.
  • Coordinate with brands to ensure timely product availability, pricing accuracy, and promotional details for each live session.
  • Monitor and report on live stream metrics, making adjustments to improve results.
  • Live Selling Schedule & Talent Coordination
  • Plan, manage, and optimize the TikTok Live selling calendar to ensure a consistent streaming schedule.
  • Coordinate with streamers, brands, and internal teams to align on content themes, product highlights, and promotional events.
  • Recruit, train, and onboard new live streamers to expand Lucid's talent pool.
  • Ensure streamers have the necessary resources, scripts, and training to succeed.
  • Performance Tracking & Optimization
  • Monitor live selling KPIs, including conversion rates, viewer retention, and sales performance.
  • Use data analytics tools to measure success and adjust strategies accordingly.
  • Continuously experiment with new content formats, engagement tactics, and sales techniques to improve results.
  • Key Requirements:
  • Keen in account management, influencer marketing, e-commerce, or live commerce.
  • Strong understanding of TikTok Shop and live-selling strategies.
  • Experience managing clients, handling campaigns, and delivering performance reports.
  • Ability to multitask, manage multiple projects, and work in a fast-paced environment.
  • Strong communication skills to liaise with brands, streamers, and internal teams.
  • Passion for social commerce, e-commerce, and digital marketing.
  • Knowledge of TikTok analytics and e-commerce trends is a plus.
  • Why Join Us?
  • Work with top brands and grow your expertise in TikTok live commerce.
  • Be part of a fast-growing TikTok Shop Partner Agency.
  • Competitive salary and growth opportunities.
  • Fun and dynamic work environment with a passionate team.

Additional Information

Lucid is a fast-growing TikTok Shop Partner Agency, working with top brands to drive e-commerce sales through live commerce and short-form content. We are looking for a dynamic Account Executive to manage brand partnerships, oversee live commerce operations, and support our TikTok live streamers to maximize performance. This role requires a mix of account management, campaign planning, and operational execution to ensure successful TikTok Shop activations.


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