Social Insurance Specialist (Claims Specialist) (Central Processing)

About the role

This full time position is located in the Central Processing Center in the Birmingham Social Security Center at 1200 Reverend Abraham Woods Jr. Blvd, Birmingham, AL 35285. This position is being filled on a permanent basis. The full performance level of this position is GS-11. Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. GS-11: Fifty-two weeks of specialized experience equivalent to the next lower grade level in the federal service in developing, examining, investigating or authorizing of claims under a program for SSA benefits, health insurance, pension plan, income maintenance or related programs. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12 month period, you will be credited with 6 months of experience). SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Qualification requirements must be met by the closing date of this announcement. Time in grade requirement (ICTAP Eligibles Only) must be met by the closing date of this announcement. Applicants for promotion must have 52 weeks at the GS-09 or higher. In addition to the minimum qualifications, applicants must be eligible under ICTAP, Certain Military Spouse or VEOA

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