Salesforce Principal Technical Architect

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Salesforce Principal Technical Architect1 AI & MODERN TOOLING EXPERTISE Candidates must demonstrate hands-on proficiency with next-generation AI tools, LLM platforms, and Salesforce AI capabilities: CORE AI PLATFORMS & LLMS Claude (Anthropic) - Architecture & Dev OpenAI GPT-4o / Codex GitHub Copilot Enterprise Cursor IDE (team governance) Amazon Bedrock / Azure OpenAI Google Vertex AI SALESFORCE AI & AGENTFORCE LAYER Agentforce Platform Architecture Einstein Copilot Studio Prompt Builder & LLM Gateway Model Context Protocol (MCP) Einstein Prediction Builder Data Cloud AI Segmentation Revenue Intelligence AI DEVELOPER PRODUCTIVITY & DEVOPS Salesforce Well-Architected Framework SFDX / Salesforce CLI Copado / Gearset DevOps MuleSoft Architecture Heroku / Salesforce Functions LeanIX / Ardoq (EA tooling) SALESFORCE CLOUD EXPERTISE ( ANY OF 2 CLOUDS AS MENTIONED BELOW ) Sales Cloud Architect enterprise Sales Cloud platforms spanning global territory hierarchies, multi-org topologies, AI-assisted pipeline management, Revenue Intelligence, and Agentforce Sales Agent frameworks. Define scalable data models and AI scoring architectures supporting global sales operations. Service Cloud Design resilient omni-channel service architectures: Omni-Channel capacity modelling, Agentforce Service Agent frameworks with human-in-the-loop escalation design, Einstein Article Recommendations, Knowledge Graph integration, and AI-driven CSAT prediction. Define service AI governance and quality standards. Experience Cloud Architect multi-site, multi-audience Experience Cloud platforms with headless LWR architecture, identity federation (SSO / MFA / PKCE), AI personalisation layers, and API-first integration patterns for patient portals, partner hubs, and enterprise customer communities. Revenue Cloud (CPQ, Billing, ARM) Define enterprise CPQ architecture: multi-org quoting strategy, cross-cloud pricing governance, ERP integration blueprints (SAP, NetSuite), ASC 606-compliant ARM configuration standards, and Agentforce Deal Desk agent framework design. Govern CPQ customisation boundaries and technical debt. Health Cloud Architect HIPAA-compliant Health Cloud platforms: Care Program object frameworks, Interoperability Hub (FHIR R4) architecture, consent management design, prior auth automation, and AI-assisted care coordination agent frameworks. Define PHI data residency, encryption, and access control architectures. Data Cloud & MuleSoft Design enterprise data unification strategies: Data Cloud identity resolution, calculated insights governance, and real-time activation pipelines into Sales, Service, and Marketing Clouds. Define MuleSoft API-led connectivity governance, integration platform standards, and event-driven architecture patterns using Platform Events and CDC. INDUSTRY DOMAIN KNOWLEDGE ( ANY ONE OF FOLLOWING ) Healthcare & Life Sciences Deep knowledge of Provider, Payer, MedTech, Pharma, and Biotech business models and their distinct multi-cloud Salesforce platform architectures Experience architecting HIPAA-compliant multi-org Salesforce environments: PHI isolation, field-level encryption, Shield Platform Encryption, and comprehensive audit logging FHIR R4 interoperability architecture: Salesforce Health Cloud Interoperability Hub, SMART on FHIR OAuth flows, and bidirectional EHR system sync (Epic, Cerner, Oracle Health) Strategic understanding of value-based care, ACO structures, and population health management - and how Salesforce AI platforms operationalise clinical quality metrics C-suite Healthcare presentation experience: presenting AI-powered Salesforce platform roadmaps to CIOs, CMIOs, and Chief Digital Officers in health systems Hi-Tech & Software Mastery of SaaS company Salesforce platform patterns: SDR-AE-CSM-Renewal lifecycle architecture, PLG motion integration design, and partner ecosystem platform strategy AI-native ARR growth platform design: churn prediction models, expansion signal detection from product telemetry, and automated renewal orchestration via Agentforce Multi-product, multi-region Salesforce platform architecture for scaling SaaS companies - from Series C growth through public enterprise scale Product telemetry integration: how SaaS usage data flows from data warehouses (Snowflake, Databricks) into Salesforce via MCP/API to trigger intelligent Sales and CS actions M&A integration architecture: multi-org consolidation strategy, data migration blueprints, and technical debt rationalisation for acquired company Salesforce estates FUNCTIONAL KNOWLEDGE (FOUNDATION FOR AI SOLUTIONS) Deep functional knowledge enables professionals to design AI-powered Salesforce solutions that reflect real business intent - not just technical requirements. This is what separates good implementations from transformative ones. Business Process Architecture Mastery Technical Architects with genuine business process understanding can anticipate where AI agents will fail in production edge cases, where dat

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