Product Manager

About the role

Ministry Brands is a leading provider of SaaS operational management systems, payments platforms, digital engagement tools and background screening solutions for faith-based, non-profit and for-profit organizations. We serve more than 95,000 customers as a trusted partner in digital transformation and enablement - advancing missions, driving efficiencies, and building engaged communities for more than four decades. The diverse and real-world experiences of our team members serving their communities makes us stronger together and enhances our ability to advance digital transformation for the greater good. Ministry Brands is committed to acknowledging and valuing our employee differences and to creating an environment in which every individual's unique strengths and abilities are developed and valued. Our employees share in the responsibility for creating this environment and demonstrate mutual respect and acceptance in the workplace. We welcome everyone and are dedicated to creating a culture where all our employees have equal opportunity to be heard and reach their full potential. Available Location: Milton, GA Hybrid Working: Team members are expected to come into the Alpharetta office as needed, based on business requirements and team collaboration needs. There is no fixed minimum number of in-office days; instead, attendance will be determined by project demands, meetings, and manager guidance. Any changes to your primary work location should follow the appropriate process as outlined in our handbook.

Responsibilities

• As the Product Manager, you will be responsible for supporting the development, strategy, and execution of a company's product initiatives. PMs typically work closely with other product managers, cross-functional teams, and stakeholders to help bring products to market successfully.
• Product Development: Assist in managing the product lifecycle from ideation to launch, including gathering requirements, writing product specifications, and working with engineering and design teams to deliver solutions. Owns the completion of the committed initiatives in the quarter.
• Market Research: Conduct research to understand market trends, customer needs, and competitive products. Help define the product's position in the market.
• Data-Driven Decision Making: Analyze data to track product performance, customer behavior, and areas for improvement. Use analytics tools to identify opportunities and recommend improvements.
• Customer Feedback: Engage with customers and users to gather feedback on existing products, features, and enhancements.
• Prioritization: Assist in product backlog prioritization by evaluating business value, customer needs, and technical feasibility. Manages the product backlog and prioritizes based on changing requirements.
• Product Documentation: Help create and maintain clear product documentation, including user stories, technical specifications, and product roadmaps. Leads the product-release plans and sets expectations for delivery of new functionalities. Creates user stories in a standardized format.

Requirements

• Passionate and enthusiastic about helping purpose driven organizations
• Bachelor's degree in Business, Computer Science, Engineering, or related field, or an equivalent combination of education and experience
• 3+ years of experience in product management, project management, or relevant experience
• Strong analytical and problem-solving skills, with the ability to analyze data and derive actionable insights.
• Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
• A passion for technology, understanding customer needs, and product usability.
• Experience with tools like Pendo, Monday.com, or other product management software is a plus.
• Strong organizational skills and attention to detail, with the ability to handle multiple projects simultaneously.
• Ability to thrive in a fast-paced, dynamic environment.
• Physical Considerations:
• Ability to work in a general office environment
• Ability to handle extended periods of computer-based work, including telephone
• Travel Considerations:
• Domestic and/or international travel required, estimated up to 5%
• Benefit offerings designed to promote a life of balance!
• At Ministry Brands, we recognize that your career is just one important piece of your dynamic life. We offer a robust range of benefit offerings designed to cultivate a lifestyle of balance and personal success.
• Robust healthcare options - Employees have several

Benefits

Additional Information

Ministry Brands is looking for a Product Manager to join our growing team!

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