Optical & Network Support Engineer - DWDM, Fiber Optics, Carrier-Grade Infrastructure & Troubleshooting

Requirements

• Bachelor's degree in Electrical Engineering, Telecom, Network

Benefits

Additional Information

Job Summary Synechron is seeking an experienced Optical & Network Engineer to support carrier-grade optical transport networks, fiber infrastructure, and IP networking solutions. This role involves designing, configuring, troubleshooting, and optimizing DWDM/CWDM systems, supporting dark fiber remediation, and integrating network components within data centers and carrier environments. The ideal candidate will have hands-on experience with optical systems, fiber analysis, and routing protocols, playing a critical role in maintaining high network availability, performance, and security in large-scale enterprise or carrier environments. Software Requirements Required Software Proficiency: DWDM / CWDM technologies - in-depth understanding supporting deployment, troubleshooting, and optimization of optical networks Fiber-optic principles and infrastructure - comprehensive knowledge supporting installation, maintenance, and fault analysis OTDR testing tools (e.g., Fibre Testers) - experience in fiber span analysis, loss measurement, and dark fiber diagnosis Carrier-grade optical platforms: Adva FSP3000R7, Ciena 6500 - hands-on expertise managing, configuring, and troubleshooting these systems Networking: TCP/IP, VLANs, STP, OSPF, BGP - core protocol knowledge supporting network routing and segmentation supporting high availability Network management tools supporting monitoring, configuration, and fault detection Preferred Software Skills: Support for high-availability network automation tools supporting configuration management and provisioning Experience with network security tools supporting ACLs, firewalls, and intrusion detection in optical networks Overall Responsibilities Design, configure, and support DWDM/CWDM optical transport networks for enterprise or carrier environments Troubleshoot complex fiber and network issues, including span loss, fiber bends, dark fiber problems, and network outages Support system upgrades, firmware patches, and migrations to optimize network performance and reliability Collaborate with telecom carriers, network teams, and internal engineers to identify issues, support dark fiber remediation, and improve network resilience Manage and support IP routing, VLAN configurations, and layer 2/3 switching supporting high-availability environments Conduct fiber testing, diagnostics, and performance analysis supporting service level agreements (SLAs) and operational stability Develop and maintain documentation of network topology, configurations, and troubleshooting procedures Contribute to network security, compliance, and governance standards supporting enterprise policies and regulatory requirements Technical Skills (By Category) Network & Optical Transport (Essential): DWDM/CWDM systems (Adva FSP3000R7, Ciena 6500 or equivalents) supporting high-capacity optical transport Fiber optic principles, OTDR testing, span analysis supporting physical layer troubleshooting VLAN, STP, routing protocols (OSPF, BGP, TCP/IP) supporting Layer 2/3 network segmentation and routing support Tools & Monitoring: Fibre testers, network analyzers supporting fiber health diagnostics Network monitoring platforms supporting system health and incident detection Security & Governance: Knowledge of security best practices supporting network access controls, encryption, and compliance standards (e.g., PCI DSS, ISO 27001) Experience Requirements 7 to 9 years supporting large-scale optical and data network environments, including fiber, DWDM/CWDM systems, and optical transport infrastructure Proven experience configuring and troubleshooting carrier-grade optical platforms supporting high-availability services Strong background in fiber testing, dark fiber remediation, and network performance optimization Experience working in carrier or enterprise environments supporting regulated, high-availability services supporting SLA commitments Support experience with network security, access controls, and compliance standards supporting data confidentiality and integrity Day-to-Day Activities Support physical layer fiber network deployment, troubleshooting, and performance evaluation of optical transport systems Conduct routine fiber testing, diagnostics, and fault isolation supporting dark fiber remediation and fiber health monitoring Configure and support high-capacity optical network equipment supporting enterprise and telecom workflows Support system upgrades, firmware updates, and migrations ensuring minimal downtime Monitor fiber and network performance, analyze incidents, and proactively take corrective actions Collaborate with carrier and internal network teams to troubleshoot and resolve complex network issues Maintain documentation for network topology, fiber diagnostics, and configuration records Support security and compliance initiatives supporting regulatory standards and operational resilience

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