Research Analyst - Benchmarks
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Responsibilities
- Perform responsibilities associated with content work downstream /upstream as required working via RPDs (tickets for client requests) to address client queries
- Work with technology, understand FTP, SFTP, Microsoft Excel, other machine language and artificial intelligent technology to provide process improvement ideas
- Provide sufficient updates to stakeholders and meet timelines
- Meet escalation protocols for extraordinary issues, use decision making ability to address unique scenarios by applying generic policies or methodology
- Ability to take ownership of QA checks and identify any inconsistency with data and report timely or escalate as may be necessary
Requirements
- Required Skills
- Bachelor's degree in business administration with a specialization in Finance
- We are looking for a fresh graduate or a person with 1-2 years of experience in the finance industry
- Problem solving techniques, ability to troubleshoot complex calculations and have an analytical mindset.
- Ability to work with Microsoft excel, use formula and work on large spreadsheets.
- Ability to troubleshoot issues and solve them with direction and oversight from their manager or peers.
- Insights: Enthusiasm and initiative to solve problems with a combination of analytical skills and creativity. Requires oversight and guidance from manager.
- Execution: Develop product expertise to troubleshoot issues, learn when to escalate, and follow proper escalation procedures. Capable of testing new features.
- Bring an analytical mindset to understand problems, creatively explore solutions, and communicate them to clients and internal stakeholders, or escalate as appropriate.
Benefits
Additional Information
FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions. At FactSet, our values are the foundation of everything we do. They express how we act and operate , serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients' needs and exceeding their expectations. Your Team's Impact Benchmarks Operations team is responsible to onboard additional Benchmark content in FactSet. Data are sourced from different vendors and can be consumed through data feeds; data in the workstation via FQL and Screening codes; and lastly, through premium FactSet applications such as Portfolio Analysis, SPAR, and Derivative Solutions (for fixed income).
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