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Insurance Customer Service Representative III (Licensed)

External
entrata logoEntrata · Lehi, UT
Full-timeHybrid3mo ago
Compliance
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Requirements

  • Resident Property & Casualty Insurance Producer License (active)
  • 3+ years of insurance customer service or related experience
  • Demonstrated expertise in policy servicing and compliance
  • Strong communication and problem-solving skills

Benefits

Flexible and transparent culture with remote and hybrid work options, generous vacation time, and frequent company recharge days for work-life balance.Comprehensive medical, dental, and vision coverage, including fertility benefits, available for eligible employees and their families.HSA/FSA options and employer-paid disability benefits provided for eligible employees.Access to 401(k) or similar retirement plans with employer matching for eligible employees, ensuring long-term financial security.Wellness initiatives promoting physical and mental well-being, access to an onsite gym at HQ, gym memberships, mental health resources, wellness challenges, and employee assistance programs.Entrata Cares programs offers opportunities for volunteerism, charity events, and giving back to our community.Exclusive Previ cell phone plan and discounts on services or local business partnerships for additional employee benefits.Bi-annual swag drops for employeesCurrently, Entrata hires in Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, Florida, Georgia, South Carolina, Ohio, Pennsylvania, and Illinois for Exempt roles and Arizona, Idaho, Utah, Wyoming, Texas, North Carolina, and Florida for Non-Exempt roles.It's a great place to work! Will you join us?

Additional Information

Since 2003, Entrata has evolved from a visionary, student-led startup into a global leader in AI-driven property management technology. Today, we power the industry's most essential operating system, serving owners and residents worldwide through a comprehensive suite of intelligent leasing, payment, and communication tools powered by cutting-edge AI. With a proven track record of sustained growth and a global team of more than 2,200 employees, we offer the rare combination of established stability and high-velocity innovation. Recognized by the Silicon Slopes Hall of Fame and the Utah Business Fast 50, Entrata fosters a culture of radical transparency and entrepreneurial energy. At Entrata, we create an environment where different perspectives are valued and respected. Those perspectives challenge assumptions, strengthen our decisions, and raise the bar as we reshape the global living experience through AI-powered solutions. Entrata's Homebody (Insurance) CSR III is a licensed service professional who provides advanced expertise in servicing and policy management. This role handles escalated customer requests that require licensure, including coverage changes, endorsements, renewals, and compliance-sensitive situations. CSR IIIs also act as a knowledge resource for CSR I and II team members and may support cross-selling and policy enhancements. *This is a hybrid position based out of Lehi, UT.

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