Mini bar attendant

Responsibilities

• Check, restock, and replenish minibar items in all assigned guest rooms according to LUURA standards.
• Ensure minibar products are neatly arranged, clean, and attractively presented.
• Accurately record all consumed minibar items and submit reports for correct guest billing.
• Verify expiry dates and remove expired, damaged, or unsuitable items immediately.
• Clean and sanitize minibar units, trays, and surrounding areas during each service.
• Maintain correct stock levels and report shortages or discrepancies to the supervisor.
• Handle minibar items, stock, and records with honesty and accountability at all times.
• Ensure minibar pantries and storage areas are clean, organized, and well stocked.
• Identify and report any minibar equipment malfunctions or maintenance issues.
• Respect guest privacy, room status, and "Do Not Disturb" procedures at all times
• Coordinate with Housekeeping and Front Office regarding room availability and minibar postings.
• Follow lost & found procedures if guest items are encountered in rooms.
• Complete all assigned rooms within the shift and report task completion as required.
• Maintain a professional appearance and courteous conduct at all times.
• Adhere strictly to LUURA standards, SOPs, and company policies.
• Who We're Looking For
• Previous experience in minibar service, housekeeping, or hotel operations is preferred.
• Strong attention to detail with high accuracy in stock control and reporting.
• Ability to work independently and responsibly with minimal supervision.
• Honest, reliable, and trustworthy when handling guest charges and inventory.
• Basic numeracy skills for recording consumption and stock counts.
• Physically fit and able to walk, bend, and carry minibar supplies.
• Good communication skills; basic English knowledge is an advantage.
• Team-oriented mindset with a discreet and guest-focused approach.
• Flexible and adaptable to operational needs.
• Eligible to work in an EU country.
• English knowledge will be considered a plus .
• Perks You'll Love
• Team rates at LUURA, Ennismore & Accor properties worldwide.
• Discounts at our restaurants, bars, and cafes.
• Access to art, cultural events & live music nights.
• Recognition that matters - from surprise gifts to team celebrations.
• Beautiful team spaces & comfortable accommodation (where applicable).
• Ready to Dive In?
• Bring your energy, your ideas, and your true self - and let's create something unforgettable together.
• 📍 Apply now and start your journey with LUURA .

Benefits

Additional Information

Your Role in the Story As a Mini Bar Attendant at LUURA, you play an important role in enhancing the in-room guest experience by ensuring that all minibars are perfectly stocked, clean, and accurately recorded. Working independently and with a strong sense of responsibility, you help maintain LUURA's standards of quality, presentation, and trust. Your attention to detail and accuracy directly impact guest satisfaction, revenue integrity, and smooth coordination between Housekeeping and Front Office.

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