About the role
Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture.
Why Join Us?
We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment.
Benefits
Incentive Program: Company-wide, goals-based rewards.Accrued Time Off: Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 12 paid holidays annually.Retirement: 401(k) with up to 9% employer contribution/match.Health Coverage: Affordable medical, dental, and vision plans.Parental Leave: 8 weeks of paid parental leave.Life & Disability Insurance: Employer-paid coverage.Education & Wellness: Tuition reimbursement and up to $400 for wellness expenses.At Capital Farm Credit, you'll find more than a job-you'll find purpose.LOCATION:This position may be located in credit office in La Grange, Texas or Headquarters in College Station, Texas.EDUCATION REQUIREMENT:High school diploma or equivalent.JOB REQUIREMENTS:One (1) to three (3) years' experience in loan administration, office operations or customer service in the financial services, mortgage, or title insurance industry, or experience deemed equivalent at the discretion of Capital Farm Credit.NMLS License required.JOB SUMMARY:Supports business development efforts by providing excellent, thorough, and knowledgeable customer service as a first line of customer contact via face-to-face interactions and/or telephone conversations.Facilitates communication with external parties and internal departments involved in the customer and loan relationship.FUNCTIONS:Provides excellent customer service on a consistent basis by answering and resolving customer inquiries, with some occasional assistance required. Facilitates communication between internal departments and external parties. Researches and resolves issues with limited assistance.Requests and gathers required documentation and orders real estate appraisals. Maintains knowledge of earnest money contracts, title commitments, county clerk searches, recorded real property documents and county appraisal district information.Facilitates interest rate locks on loans prior to closing. Initiates closing process with closing department.Communicates recommended loan terms, conditions, and collateral positions consistent with the request, and sets clear expectations. Coordinates loan closing dates and logistic specifics with applicants.Assists consumer lending team with sales pipeline management.Develops and maintains a basic level knowledge of association product offerings and partnership offerings with an ability to discuss products with customers before referring to lending staff.Maintains foundational knowledge of consumer lending regulations and ensures compliance is met accordingly. Administers various reports as required.Knowledge of required procedures, policies, processes, and regulations with an ability to research and apply them with some oversight. Demonstrates knowledge of, and ability to use, association programs and systems used in lending and ofHealth insuranceDental insuranceVision insurance401(k)Parental leave
Interested in this role?
Apply on the company's website.
Capitalfarmcredit · LA Grange, TX