Account Director
External
Ingrammicro · Ingram Remote, UKPrepare for this interview
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About the role
We're looking for a commercially focused Account Director to take ownership of a portfolio of strategic customers within the IT channel. This is a high-impact role where you'll drive revenue growth, deepen existing relationships, and identify new opportunities across technology, services and cloud solutions. You'll act as a trusted advisor, working closely with both internal teams and customer stakeholders to deliver long-term value, influence decision-making, and build strong, strategic partnerships. Core responsibilities: Own and grow a portfolio of key managed accounts (VARs, MSPs, GSIs, enterprise customers) Develop and execute account plans aligned to revenue, profitability, and growth targets Build strong, multi-level relationships across customer organisations Lead commercial negotiations and contract discussions with key partners Act as the senior escalation point, ensuring a high-quality customer experience Identify opportunities to expand adoption of strategic platforms and solutions Run regular business reviews, using data to drive performance and growth conversations Collaborate cross-functionally with sales, vendor, and specialist teams Maintain accurate forecasting and pipeline management in CRM systems Represent the business in customer engagements, meetings, and industry events To set you up for success, we are looking for the following skills and experience: Experience in IT sales or account management with delivery against revenue targets Proven ability to develop and expand customer relationships Sound commercial awareness with experience supporting negotiations Confidence engaging with stakeholders at different levels Experience working in a target-focused environment Effective planning, organisation, and forecasting capability Collaborative approach, with the ability to work across teams Proactive and solution-focused mindset Familiarity with CRM systems and pipeline management Collaborative approach with the ability to work across teams
Benefits
Additional Information
It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: Account Director Location: Remote
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