Intern- Member Services Support Fall 2026

Responsibilities

• Responsible for assigned project-based research and presentation to be shared with leadership at the conclusion of the program.
• Obtain entry-level exposure to the functions of member services by responding to member inquiries that include account services, new deposit account origination, card services, and member support of digital channels.
• Perform administrative duties including mailings and imaging documents and other clerical duties as assigned.
• Collaborate effectively and professionally with internal coworkers and departments across the organization to aid in research and development of project.
• Actively participate in direct service to members through phone and digital communication channels.

Requirements

• Finance or Business-related major.
• Must be 18 years or older.
• Currently enrolled full-time at a US - NC based accredited university/college.
• Must commit to a 10-12 week internship program.
• Must commit to at least 10 hours per week.
• GPA of 2.8 or higher.
• Authorized to work in the Unites States without Sponsorship now or in the future or without receiving CPT/OPT through university/college.
• Must be a rising Sophomore, Junior, Senior or Graduate Student.
• Office setting with physical proximity to other employees.
• Job Environment
• Some background noise from other employees, copy machine, and telephone.
• On-site.
• Physical Demands
• Sitting for prolonged periods.
• Bending/standing for prolonged periods.
• Carrying up to 5 lbs.
• Lifting up to 5 lbs.
• Push/ pull up to 5 lbs.
• Filing for prolonged periods.
• Telephone for prolonged periods.
• Computer for prolonged periods.
• SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.
• Disclaimer
• State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

Additional Information

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Position Overview To provide project- based learning and real-world experience to rising Sophomore, Junior, Senior and Graduate students. This cohort experience will provide opportunities to enhance professionalism, gain entry-level investment services experience and receive mentorship from a designated resource within the department. This is a paid internship opportunity for the Fall 2026 semester. The internship program is designed to be a pipeline for identifying early talent with the goal of converting interns into a part time or full-time role at SECU.

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