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Drain Specialist

External
sierrallc logoSierrallc · Las Vegas, NV
Full-timeOn-site1d ago
Leadership
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Responsibilities

  • Technical Execution
  • Perform drain cleaning, snaking, and hydro-jetting
  • Identify root causes of drain issues (blockages, breaks, buildup)
  • Complete jobs efficiently while maintaining quality standards
  • Customer Experience
  • Communicate clearly with customers about issues and solutions
  • Build trust through professionalism and transparency
  • Represent Sierra's brand in every home
  • Performance & Accountability
  • Meet productivity and performance expectations
  • Take ownership of results and continuously improve
  • Follow pricing and service processes
  • Standards & Consistency
  • Maintain clean and organized job sites
  • Accurately document work in ServiceTitan
  • Follow safety and company procedures
  • Team Collaboration
  • Communicate with dispatch and managers
  • Support team goals and contribute to a positive culture

Requirements

  • 24+ years old with valid driver's license and insurable record
  • Ability to pass background check, drug screen, and MVR
  • Drain or plumbing experience preferred (1-2+ years ideal)
  • Strong mechanical aptitude and problem-solving skills
  • Comfortable working in confined spaces and physically demanding environments
  • Strong communication and customer service skills
  • Ability to work independently and manage time effectively
  • Important
  • This is a customer-facing role - professionalism is non-negotiable
  • You will be expected to deliver both technical results and customer experience
  • Success comes from ownership, consistency, and performance

Benefits

Medical, dental, and vision insurance401(k) with company matchPaid Time Off & HolidaysTools & SupportCompany vehicle + gas cardCompany-provided phone & iPadFully stocked trucks + parts supportUniforms + laundry serviceGrowth & DevelopmentIn-house training program (hands-on + ride-alongs)Clear career path: Drain Tech → Service Plumber → SILO → SalesOngoing coaching and leadership developmentCulture & Perks"One Team. One Standard. One Goal."Team events, contests, and spiffsYear-round stability in a growing companyThe Role (What You'll Own)This role is more than clearing drains-you are diagnosing issues, preventing future problems, and creating trust with every customer interaction.You will:Diagnose and clear drain issues using professional equipmentPerform drain cleaning, jetting, and basic plumbing repairsEducate customers on findings and recommend solutionsDeliver a professional, 5-star experience on every callDental insuranceVision insurance401(k)Equity / stock optionsPerformance bonus

Additional Information

Drain Specialist (Plumbing) Las Vegas, Nevada Solve Problems. Deliver Results. Build Trust. At Sierra Air Conditioning & Plumbing , we don't just fix systems-we create experiences. For over 30 years, we've built a reputation in Las Vegas for delivering high-quality service, developing top talent, and holding a high standard across everything we do. We're looking for a Drain Specialist who thrives in a fast-paced environment, takes pride in their work, and delivers results customers can trust. This role is critical to our plumbing team-you are the expert customers rely on to diagnose, clear, and prevent drain issues while delivering a 5-star experience. If you are hands-on, accountable, and driven to perform, this is your opportunity to grow with a top-performing team. What You'll Get Compensation & Growth Training Pay: $18-$30 per hour (based on experience) Post-Training: Performance-based pay (high earning potential) Bonus and incentive opportunities

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