Senior Applied AI Engineer

Responsibilities

• Ship production agentic systems- Design and build agents and agentic workflows that solve a defined problem end to end. You own prompts, tools, retrieval, guardrails, observability, cost and latency budgets, and rollout.
• Hand off what you ship- Production features leave your hands with documentation, runbooks, an eval harness, and dashboards. An embed is not complete until the receiving team has shipped a change to the system without you in the room. Typical embed length is 4 to 12 weeks.
• Make AI features easier for the rest of engineering to build- Internal libraries, patterns, and playbooks so other teams can ship AI features without your direct involvement.
• What You Need:
• Strong Python familiarity plus one typed language for production services (TypeScript, Go, or similar). Cloud experience (AWS or GCP) and containerized deployment.
• Senior or staff-level software engineering foundation (formal or autodidact), with several years of production environment experience and a track record of leading systems to launch.
• Multiple shipped LLM-powered features in a production environment, with concrete stories about what broke, how you fixed it, and what you would do differently.
• Practical knowledge of common agentic patterns: ReAct, tool use with structured schemas, prompt chaining, routing, orchestrator-workers, evaluator-optimizer / reflection, and human-in-the-loop. You can decide when a deterministic workflow is the right answer instead of an autonomous agent.
• Strong prompt-engineering practice: zero-shot, few-shot, and many-shot patterns; example selection and ordering; in-context learning and chain-of-thought.
• Comfort with structured output and validation in production (provider-native structured outputs, Instructor, Pydantic-AI, Outlines, or a comparable approach).
• Disciplined evaluation practice. You do not rely on subjective review to decide whether a system is ready.
• Strong written and ver

Additional Information

Applied AI Engineer Location: Onsite 5 days a week in Austin, TX, relocation is offered. Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through. We support what teachers, schools, and parents are already doing by increasing student engagement with high quality, standards aligned practice that reinforces classroom learning. That's why we're building: For students : Rewarding and motivating learning experiences that meet students where they are to build real academic proficiency. For educators: Tools that fit naturally into instruction and help students stay engaged while reducing teacher workload. For parents: Activities that help your kid catch up or get ahead, build confidence, and minimize homework battles, whether learning at school or at home. We are committed to helping every person maximize their potential and live a life of meaning. It's a difficult problem that requires brilliant people and tremendous effort over time.

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