Principal Product Manager-Tech, WWGS GroceryX - Ordering

About the role

In this role, you'll be part of the WWGS GroceryX Ordering organization, that's responsible for the online grocery ordering and post-order infrastructure and experiences such as Cart, Checkout, Charging, Accounting, Slots and Capacity, Post Order Modifications, Recipient Experience, Concessions, Recovery, Notifications, Variable Weight, Substitutions, Multi-banner projects and Pick up strategy. You'll be a key leader contributing to our strategic investments in bringing grocery shopping experiences to majority of prime Amazon customers and revolutionize the future of Grocery. We also like to have fun as a team, which is nice!

Requirements

• 8+ years of product or program management, product marketing, business development or technology experience
• Bachelor's degree
• Experience with feature delivery and tradeoffs of a product
• Experience owning/driving roadmap strategy and definition
• Experience with end to end product delivery
• Experience contributing to engineering discussions around technology decisions and strategy related to a product
• Experience technical product management
• Experience working directly with Engineers on product enhancements
• Experience in project management methodologies, business analysis, or process improvement
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Additional Information

Want to make a huge difference in how Amazon customers engage with Grocery shopping, no matter where they are in their shopping journey? Want to own a critical part of the online Grocery CX, that every Amazon Grocery customer engages with? If so, this role is for you! Worldwide Grocery Stores (WWGS) at Amazon is a rapidly growing business that is a must-win for Amazon. The Worldwide Grocery Stores Experience product team is responsible for transforming the online and offline grocery experience for Amazon globally. We are seeking an experienced Principal Product Manager - Technical to help lead and execute on our strategy for convergence of grocery experiences with Core retail. This is a highly visible and strategically important role that owns the end-to-end (E2E) customer experience defining how customers engage with the shopping CX, both during the purchasing journey and after ordering. In this role you will have regular visibility up to the SVP and VP level priorities and will drive key goals for the organization. You'll own a roadmap for respective engineering teams and will also work closely with strategic Amazon core partners. We're looking for Product Managers who share our passion for continuously improving the customer experience, who are motivated by challenging problems in distributed complex systems, and who love building great products. Key job responsibilities - Work on multi-layer optimization problems. - Influence across orgs is critical in this role. - Strategic vision based on rigorous analytics. Not only do you have a deep intuition for customer needs, you are also adept with quantitative data sets. Your innate curiosity drives you to find new ways to learn more about your customers and the industry. - Convincing communication and adept document writing skills (VP+ audience). - Thrive in environments with a wide range of stakeholders across various functions, and possess a toolkit of communications that enables you to construct engaging and conclusive narratives. - Strong sense of urgency to deliver a product that your customers love, in the shortest amount of time. You cannot wait to delight your customers, and execute relentlessly and innovate constantly as a result. - Collaborate with your teammates to find mutually beneficial solutions. A day in the life You're solving extremely complex and broad problems, across all of Amazon. You'll be engaging with some of the most senior leaders at Amazon. You're working with a great tech team to improve an experience that many of your friends and family use regularly!

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