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Solutions Engineering Team Lead - SEA

External
geotab logoGeotab · Singapore City, Singapore
Full-timeOn-site1d ago
ComplianceIoTLeadershipMachine Learning
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About the role

Geotab ® is a global leader in IoT and connected transportation and certified "Great Place to Work™." We are a company of diverse and talented individuals who work together to help businesses grow and succeed, and increase the safety and sustainability of our communities. Geotab is advancing security, connecting commercial vehicles to the internet and providing web-based analytics to help customers better manage their fleets. Geotab's open platform and Geotab Marketplace ®, offering hundreds of third-party solution options, allows both small and large businesses to automate operations by integrating vehicle data with their other data assets. Processing billions of data points a day, Geotab leverages data analytics and machine learning to improve productivity, optimize fleets through the reduction of fuel consumption, enhance driver safety and achieve strong compliance to regulatory changes. Our team is growing and we're looking for people who follow their passion, think differently and want to make an impact. Ours is a fast paced, ever changing environment. Geotabbers accept that challenge and are willing to take on new tasks and activities - ones that may not always be described in the initial job description. Join us for a fulfilling career with opportunities to innovate, great benefits, and our fun and inclusive work culture. Reach your full potential with Geotab. To see what it's like to be a Geotabber, check out our blog and follow us @InsideGeotab on Instagram .

Responsibilities

  • How you'll make an impact:
  • Team Leadership and Development
  • Develop, evaluate, and continuously refine team processes to enhance efficiency and effectiveness, ensuring adherence to best practices.
  • Run and manage team meetings, including 1:1 meetings, planning meetings and retrospectives.
  • Provide direction, mentorship, and training opportunities, empowering team members through coaching and professional development initiatives.
  • Oversee team performance, career development planning, and key performance metrics, ensuring alignment with business objectives.
  • Maintain and expand the team's technical knowledge of the Geotab ecosystem.
  • Lead and delegate projects, balancing workloads and optimizing individual and team contributions.
  • Solution Design and Implementation
  • Provide technical leadership and assist in scoping projects, managing partner/customer requests, lead business meetings as they relate to technical solutioning and Geotab ecosystem optimization, etc.
  • Engage and collaborate with partners and customers to optimize their utilization of Geotab's technology, products, and solutions, tailoring the approach to meet their specific and unique requirements.
  • Manage project timelines and deliverables, ensure adherence to best practices and quality standards.
  • Identify opportunities for innovation, leveraging technical insights to enhance solution offerings and drive business success.
  • Collaboration and Communication
  • Build and manage relationships between the team, internal stakeholders and partners/customers:
  • Understand the varying needs of stakeholders, partners and customers;
  • Ensure that the team is adequately capturing technical requirements so that the correct challenge has been identified and is solved for;
  • Act as a point of escalation for projects and opportunities with partners and customers;
  • Cultivate partner and customer loyalty.
  • Anticipate potential conflicts and proactively address concerns to prevent escalations.
  • Communicate technical solutions ef

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