Program Manager, Space Simulation Lab Amazon Leo

Requirements

• 3+ years of program or project management experience
• 3+ years of defining and implementing process improvement initiatives using data and metrics experience
• Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL
• Experience using data and metrics to determine and drive improvements
• Experience working cross functionally with tech and non-tech teams
• 3+ years of driving end to end delivery, and communicating results to senior leadership experience
• 3+ years of driving process improvements experience
• Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization
• Experience building processes, project management, and schedules
• Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
• USA, WA, REDMOND - 82,700.00 - 129,800.00 USD annually

Additional Information

We are seeking an experienced Operations Manager to lead continuous improvement initiatives, data management, and operational excellence within our SSL (Space Simulation Lab) operations. This role combines hands-on process improvement, data analytics, visual management, and operational leadership to drive performance and efficiency across the facility. Key job responsibilities Continuous Improvement & Kaizen Leadership Lead and facilitate kaizen events focused on workflow optimization and waste elimination Implement and sustain 5S methodology across the operational area Identify opportunities for process improvements through gemba walks and direct observation Drive standardized work practices and document best practices Coach associates and leadership on continuous improvement principles and tools Data Analysis & Performance Management Analyze chamber performance metrics using SQL queries and data visualization tools Extract, transform, and analyze operational data to identify trends and improvement opportunities Create dashboards and reports to track key performance indicators Provide data-driven recommendations to leadership for operational decisions Monitor and report on the effectiveness of improvement initiatives Visual Management Design and implement visual management systems in collaboration with supervisors and managers Develop and maintain performance boards, metric displays, and standard work documentation Ensure visual controls are current, accurate, and actionable Train team members on interpreting and utilizing visual management tools Continuously improve visual communication methods across the operation Operational Leadership & Supervision Serve as backup supervisor during absences, breaks, or high-volume periods Support day-to-day operational execution and problem-solving Provide leadership and direction to associates when filling supervisory role Ensure safety, quality, and productivity standards are maintained Escalate issues and coordinate resources as needed Planning & Coordination Review unit logs to identify patterns, issues, and improvement opportunities Assist in creating and updating Weekly Reports (WR) for leadership review Support capacity planning and resource allocation activities Coordinate with cross-functional teams on improvement projects Track and document action items from operational reviews

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