Tools Programmer (Jira automation and admin)

Responsibilities

• Your Daily Life at Bethesda Game Studios
• As a Tools Programmer you will...
• Own the architecture, configuration, and governance of the Atlassian ecosystem (Jira, Jira Service Management, Confluence, Automations, Assets, Compass), ensuring studio-level consistency while supporting project-level flexibility.
• Design and implement standardized workflows, permission models, and role-based access controls that reduce over-permissioning and prevent configuration drift.
• Identify high-leverage workflow bottlenecks and replace manual, error-prone processes with automation and orchestration using Atlassian Automation, APIs, and custom services.
• Help build and maintain integrations between Atlassian tools and external systems, including build systems, CI/CD pipelines, HR systems, cloud infrastructure, and monitoring platforms.
• Develop internal tools and scripts to improve reporting, visibility, and operational efficiency across the studio using technologies such as python, excel, visual basic, SQL, and shell scripting.
• Clean and normalize workflows before building automated reporting, dashboards, and scheduled report delivery.
• Implement monitoring, alerting, and self-healing patterns where possible to shift teams from reactive to proactive operations.
• Partner with technical writers and stakeholders to document systems, standards, and procedures in Confluence so automation and AI systems have stable, trusted inputs.
• Implement change control and configuration management practices that enable safe automation at scale, including automated communication of approved changes.
• Act as a technical partner to Studio teams, providing practical solutions that improve day-to-day execution.

Requirements

• What Makes You S.P.E.C.I.A.L.
• You have proven experience owning, administering, and extending Atlassian platforms at scale in a complex, multi-team environment.
• You have extensive experience designing and implementing automation
• You have the demonstrated ability to build internal tools or workflows that reduce manual effort, cycle time, or error rates.
• You have working knowledge of CI/CD concepts, monitoring, alerting, and infrastructure-adjacent workflows.
• You can balance standardization with usability and governance with delivery velocity.
• You are a strong communicator and are comfortable working with both technical and non-technical partners.
• Preferred Skills
• Bonus Skills
• You have experience supporting game development, live operations, or large-scale production environments.
• Salary Range
• TOOLS PROGRAMMER - The typical base pay range for this position at the start of employment is expected to be between $80,000 - $175,000 per year.
• This position is in a union and represented by the Communication Workers of America.

Additional Information

Come join Bethesda Game Studios , the award-winning development team behind Starfield , The Elder Scrolls and Fallout . Bethesda Game Studios strives to offer its employees a well-balanced home and work life by providing competitive salaries, a generous benefits program, and offices located in some of North America's best cities. With a goal of creating a culture as fun and diverse as our games and our players, we welcome applicants with unique skillsets, experience levels and backgrounds. If you are passionate about making a meaningful contribution to some of the most significant games in the industry we'd love to hear from you! We will consider candidates for any of our four Bethesda Game Studios office locations: Rockville, MD; Montreal, Quebec; Austin, TX; Dallas, TX.

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at Bethesda? Share your experience