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Design & Improvement Project Assistant

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Ukio logoUkio · Madrid, Spain
Full-timeOn-siteToday
AutoCADExcel
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About the role

About Ukio We are one of the most promising startups in Europe, with headquarters in Spain and a rapidly growing presence across major European cities. Ukio's mission is to empower individuals to live where they want, when they want 🌎. We are transforming the traditional residential real estate market by offering beautifully furnished and thoughtfully designed apartments for stays starting from one month. We remove the hassle of traditional renting-no long-term contracts, security deposits, broker fees, or furniture purchases-providing our guests with flexibility and an exceptional living experience. Founded in Barcelona, Ukio has expanded across Spain, Portugal, France, Germany, and Italy, and we're just getting started. Backed by leading European Venture Capital firms, we continue to scale our operations, enter new markets, and build the future of flexible living. At Ukio, we embrace ownership, collaboration, and continuous improvement. We are looking for talented individuals who thrive in fast-paced environments and are excited to help us redefine how people live. Role | Design & Improvement Project Assistant As a Design & Improvement Project Assistant, you will play a key role in ensuring that every Ukio apartment meets our design, operational, and quality standards before welcoming guests. You will be responsible for assessing apartment conditions, identifying improvement opportunities, coordinating enhancement projects, and supporting the execution of design and operational initiatives across our portfolio. From planning improvement works to overseeing installations and conducting quality installs, you will ensure apartments are delivered on time, within budget, and according to Ukio standards. You will work closely with Design, Supply, Operations, City Teams, contractors, and suppliers to coordinate projects from assessment to completion. Additionally, you will support apartment quality audits, replacement initiatives, and readiness checks to maintain a consistent and premium guest experience across all markets. This role combines project coordination, design sensibility, operational execution, and quality management. It is ideal for someone highly organized, proactive, detail-oriented, and passionate about creating exceptional living spaces. Responsibilities | Design & Improvement Projects Assess apartment conditions and identify improvement opportunities. Define scopes of work and propose apartment enhancement solutions aligned with Ukio standards. Plan, coordinate, and supervise apartment improvement projects from start to finish. Manage contractors, suppliers, handymen, and external stakeholders throughout project execution. Coordinate installations, repairs, refurbishments, and apartment upgrades. Source furniture, decorative items, lighting, and replacement products when required. Ensure projects are delivered on time, within budget, and according to design specifications. Support apartment onboarding timelines and readiness across multiple markets. Resolve operational and technical issues that arise during project execution. Quality & Apartment Standards Conduct apartment quality inspections before onboarding and guest check-ins. Identify defects, maintenance issues, styling inconsistencies, and operational risks. Coordinate corrective actions and follow up until full resolution. Support replacement projects resulting from wear and tear, incidents, or guest feedback. Ensure furniture, decoration, appliances, and apartment setup comply with Ukio guidelines. Coordinate apartment access with guests when quality visits, inspections, or replacements are required. Support apartment photoshoots and ensure visual presentation aligns with Ukio standards. Operations & Reporting Maintain accurate project information and reporting in internal tools and spreadsheets. Monitor apartment readiness and proactively identify execution risks. Collaborate cross-functionally with Supply, Operations, and City Teams. Analyze recurring issues and propose process improvements. Support the development and implementation of operational best practices across markets. Requirements 1-3 years of experience in project coordination, operations, hospitality, property management, interior design, construction, or related fields. Strong organizational and project management skills. Hands-on mindset with the ability to solve problems independently. Experience coordinating suppliers, contractors, or on-site works. Strong attention to detail and commitment to quality standards. Good aesthetic sensibility and understanding of interior design principles. Proficiency in Excel or Google Sheets. Comfortable working with project tracking and reporting tools. Familiarity with AutoCAD, SketchUp or similar design software is a plus. Ability to manage multiple projects simultaneously in a fast-paced environment. Fluency in English is required. Additional languages such as French, Portuguese, German, Italian, or Spanish are a plus. Previous e


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