HK Floor Supervisor
ExternalFull-timeOn-site1mo ago30+ days old, may be filled
LeadershipReact
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Responsibilities
- Lead and supervise the day-to-day operation of the department to ensure service standards are followed with friendly and engaging service
- Handle guest concerns and react quickly, tracking and notifying proper areas to guarantee memorable moments for our guests
- Ensure employees are informed daily about priorities to personalize service
- Your experience and skills include:
- Service focused personality is essential
- Previous experience in a similar leadership role is an asset
- Prior experience working with Opera or a related system
- Strong interpersonal and problem solving abilities and the ability to lead by example
- Your team and working environment:
- In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
- Note: Customization may be included for any specific local or legislative requirements, such as work permits
- Our commitment to Diversity & Inclusion:
- We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Benefits
In 3-4 bullet points, showcase the benefits and perks of working at the propertyEmployee benefit card offering discounted rates in Accor worldwideLearning programs through our AcademiesOpportunity to develop your talent and grow within your property and across the world!Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Additional Information
Rooms Supervisor Reliable and engaging. As a Rooms Supervisor, you will demonstrate the essence of creating an exceptional guest journey. You are committed to taking care of the guests from the moment they arrive through to their departure.
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How well this role fits your profile.
Company Intel
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