Administrative Support Specialist

About the role

Click on "Learn more about this agency" button below to view Eligibilities being considered and other IMPORTANT information. The primary purpose of this position is: To serve as the primary office manager and workflow manager for the Commander, 359 Medical Wing. In order to qualify, you must meet the specialized experience requirements described in the Office of Personnel Management (OPM) Qualification Standards for General Schedule Positions, Administrative and Management Positions. SPECIALIZED EXPERIENCE: Applicants must have at least one (1) year of specialized experience at the next lower grade GS-07 or equivalent in other pay systems. Example of specialized experience includes: (1) Performing staff operations and practices related to the management of healthcare delivery and medical readiness to include policies, procedures, and operations; (2) working with rules and guidelines in tasking, processing, performing quality control and appropriate records and archiving of executive correspondence in support of senior leadership; (3) using automated data processing functions, techniques, and capabilities to determine appropriate media for completing requirements; and (4) working with fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality. OR EDUCATION: Successfully completed a Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree which demonstrates the knowledge, skills, and abilities necessary to do the work of the position. NOTE: You must submit a copy of transcripts. OR LL.B. or J.D., if related. NOTE: You must submit a copy of transcripts OR COMBINATION OF EXPERIENCE AND EDUCATION: A combination of education and experience may be used to qualify for this position as long as the computed percentage of the requirements is at least 100%. NOTE: You must submit a copy of transcripts. FEDERAL TIME-IN-GRADE (TIG) REQUIREMENT FOR GENERAL SCHEDULE (GS) POSITIONS: Merit promotion applicants must meet applicable time-in-grade requirements to be considered eligible. One year at the GS-07 level is required to meet the time-in-grade requirements for the GS-09 level. TIG applies if you are in a current GS position or held a GS position within the previous 52 weeks. NOTE: Applicants applying as VEOA candidates who are current GS civil service employees or are prior GS civil service employees within the past 52 weeks must also meet time-in-grade requirements. KNOWLEDGE, SKILLS AND ABILITIES (KSAs): Your qualifications will be evaluated on the basis of your level of knowledge, skills, abilities and/or competencies in the following areas: 1. Knowledge of staff operations and practices related to the management of healthcare delivery and medical readiness to include policies, procedures, and operations. Knowledge on the organization and policies of the Air Force, Air Force Medical Service, Air Force Surgeon General, MAJCOM Surgeons and MTFs. 2. Knowledge of rules and guidelines in tasking, processing, performing quality control and appropriate records and archiving of executive correspondence in support of Air Force senior leadership. 3. Expert oral and written communication skills. Must effectively communicate both orally and in writing to gather information, present recommendations and gain cooperation from others through tact, courtesy and diplomacy. Expert skill in grammar, writing, editing practices and style requirements in preparation of written and oral presentations. Good interpersonal and team building skills and ability to foster effective working relationships. 4. Knowledge of automated data processing functions, techniques, and capabilities to determine appropriate media for completing requirements. Knowledge of the fundamental capabilities and limitations of a variety of computers, computer network systems, and programs; as well as computer-related software and hardware in order to test, install, upgrade, configure, diagnose, and maintain proper functionality. 5. Knowledge and skill in preparing reports based on studies and analyses and providing metrics, reports and other information to senior leadership and external agencies. 6. Knowledge and skill exercising initiatives, judgement, problem solving, decision making, identifying problems; analyze data, make recommendations, plan, and organize work to meet deadlines. PART-TIME OR UNPAID EXPERIENCE: Credit will be given for appropriate unpaid and or part-time work. You must clearly identify the duties and responsibilities in each position held and the total number of hours per week. VOLUNTEER WORK EXPERIENCE: Refers to paid and unpaid experience, including volunteer work done through National Service Programs (i.e., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthro

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