Administrative Associate

About the role

Sentara Norfolk General Hospital Burn Trauma Intermediate Care Unit and Medical Surgical Unit is hiring a Part-time, Day Shift, Administrative Associate. Hours/Shift: Full-time, Day Shift, working 8-hour shifts on Monday, Tuesday, Thursday, or Saturday (Alternate Saturdays). The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills. Education High School Grad or Equivalent (Required)

Requirements

• Previous Experience working in a Fast-paced Environment (Preferred)
• Excellent Customer Service Experience (Preferred)
• Medical Office Experience (Preferred)
• Computer Savvy with Microsoft Office Skills (Preferred)
• Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office
• .
• Benefits: Caring For Your Family and Your Career
• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance - $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down - $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met
• Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!
• Sentara Norfolk General Hospital , located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.
• Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.
• In support of our mission "to improve health every day," this is a tobacco-free environment.
• For positions that are available as remote work, Sentara Health employs associates in the following states:

Benefits

Additional Information

City/State Norfolk, VA Work Shift First (Days)

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