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Sales Agent

External
Acorn Insurance logoAcorn Insurance · Uxbridge
£27K–£29K/yrFull-timeOn-site1mo ago30+ days old, may be filled
DocumentationLeadership
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Responsibilities

  • Daily engagement with customers to support both new business, renewals, and policy enquiries
  • Identifying customer needs, including vulnerability, and applying appropriate support and adjustments
  • Ensuring customer records and documentation are accurate
  • Handling queries, payments, and policy changes confidently and professionally
  • Working towards individual and team targets, contributing to branch success
  • Representing the business positively in the community and during local outreach activity
  • Support Branch Manager in daily branch operations

Requirements

  • We're not just looking for experience; we're looking for the right values.
  • You'll be:
  • Someone who takes ownership, follows tasks through to completion and doesn't hand off problems for others to fix
  • Naturally friendly and confident, able to build rapport and communicate clearly with a wide range of customers
  • Supportive of colleagues, willing to help others, share knowledge and contribute to a positive team atmosphere
  • Organised and accurate, able to follow regulations and processes while still using empathy and common sense
  • Comfortable questioning how things are done and suggesting practical improvements to make work simpler and better
  • Able to make sensible decisions at pace, using good judgement rather than waiting for endless approvals
  • Motivated by clear goals, resilient under pressure and driven to improve your own performance over time
  • Experience in sales, customer service, insurance, or financial services is helpful but not essential, full training and ongoing coaching will be provided.
  • Grow with Acorn:
  • We're growing fast, with new opportunities emerging every week. That growth is largely due to the values we share:

Benefits

35 days' holiday (including bank holidays) with additional buy/sell options24/7 mental health support & free counselling availableGrow with us: Through career fairs, leadership programs, and learning on the go!Flexible benefits, including early access to salary via our internal platformHybrid working options to support work-life balance and individual needsComprehensive training and structured onboardingClear performance expectations and achievable targetsRecognition awards, social events & moreOur Commitment to our colleague's:Mindful Employer - championing mental health and wellbeingDisability Confident Level 1 & 2 - creating accessible, inclusive opportunitiesMenopause Friendly accredited - supporting every stage of lifeArmed Forces Covenant signatory - honouring those who serveGreat Places to Work 2024/25 - fostering an engaging and positive workplace cultureBest Place to Work for Development - proud to be investing in people's futureBest Place to Work for Women - breaking down barriers to women's career progressionIf you're looking for a company with a strong culture, real career progression, and a people-first approach - all rooted in the heart of Liverpool - Grow with Acorn.A Few Things to Know Before You Apply:If your application is successful, we will commence relevant employment checks prior to you commencing employment with us. These will include a standard criminal record check and an insolvency register check.Visa Requirements:Because our training is quite comprehensive, we can only consider applicants who have at least one year remaining on their Graduate or Post-Study Work visa. At the moment, we're not able to offer visa sponsorship.We're Here to Support You:We're committed to creating an inclusive, supportive workplace where everyone can flourish. If you need any adjustments during the recruitment process-or once you're part of the team-just let us know.Please click the APPLY button to submit your CV for this role.Candidates with experience or relevant job titles of: Inbound Sales, Sales Accoun

Additional Information

Job Title: Sales Agent Location: London (Uxbridge) Salary: £26,938 - £28,609 per annum + up to £2000 Performance related bonus Job Type: Permanent, Full Time Working Hours: 37.5 Hour per week, Monday to Friday 09:00am - 17:30pm We're looking for motivated, customer driven Sales Agents to join our Retail Branch Network. This is a fantastic opportunity for someone who enjoys working with people, thrives in a fast paced environment, and wants to build a long term career in insurance and financial services. We're looking for engaging, motivated Sales Agents to join our branch network, supporting customers both face-to-face and over the phone. You'll be at the heart of the branch, helping people find the right products for their needs while delivering an excellent, professional service every time.

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