Office Coordinator

Responsibilities

• Order Entry
• Entering Order Tickets, Customer Order Forms, and customer payments daily
• Receiving & Shipping
• Unpacking received shipments daily
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations
• Prepares all clothing for delivery by sales professional
• Picks up and delivers client items as needed
• Alterations
• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
• Telephones/E-Mail/Mail
• Answering incoming phone calls and giving messages to Sales Professional
• Checking store e-mail daily and giving all information to the proper person(s)
• Bank Deposits/Errands
• Makes follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned.
• REQUIRED KNOWLEDGE, SKILLS & ABILITIES
• Experience with social media platforms for marketing and research purposes
• Extensive knowledge of computer, Microsoft Office software and Google Docs
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines
• Strong organizational skills
• Ability to bend and lift 20 lbs.
• Valid Driver's License (Exception: larger metropolitan areas)

Additional Information

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team. We currently have a part-time opening in our Cincinnati, OH office. Our position is for 24 hours per week at $19.50 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

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