Manager of Supplier Growth & Success

Responsibilities

• Team Leadership & Performance: Lead, coach, and develop a team of Account Managers & Retention Specialists. You will set clear KPIs, optimize territory allocations, and provide hands-on coaching in discovery, objection handling, and executive-level communication.
• Sales Strategy & Execution: Guide the team in building account-level business cases and ROI storytelling. You will oversee re-engagement strategies for disengaged accounts, ensuring corrective action plans are in place to drive conversion and adoption.
• Data-Driven Forecasting: Oversee the team's use of CRM insights and payment mix reports to identify trends. You will maintain accurate team-level forecasting and pipeline visibility, designing scalable solutions to address any patterns of underperformance.
• Cross-Functional Advocacy: Partner with Customer Success, Product, and Marketing to resolve friction points in the supplier experience. You will serve as the "voice of the supplier" in strategic discussions to influence our product roadmap and operational enhancements.

Requirements

• Experience: 3-5+ years of success in B2B SaaS sales or account management, with at least 1-2 years in a formal leadership or team lead capacity.
• Industry Knowledge: High preference for candidates with experience in FinTech, Procurement, or AP/AR/Payments automation.
• Strategic Mindset: A "builder" who is proactive and resourceful, with a proven ability to motivate individual contributors in a complex, multi-stakeholder sales environment.
• Analytical Rigor: Strong ability to interpret data and coach others on forecasting discipline and identifying expansion opportunities.
• Communication: Exceptional written and verbal skills, with the ability to influence cross-functional partners and interact confidently with C-level executives.
• About AvidXchange
• A go-getter with an entrepreneurial mindset - that means you are not afraid of taking risks, winning big or facing the unknown.
• Someone who understands that business is people centric. Connecting with others as humans first allows you to develop mutually beneficial working relationships.
• Focused on making a difference for our customers. AvidXchange exists to help solve complex problems for our customers so we can all realize our potential.
• What you'll get:
• AvidXers enjoy:
• 18 days PTO*
• 11 Holidays (8 company recognized & 3 floating holidays)
• 16 hours per year of paid Volunteer Time Off (VTO)
• Competitive Healthcare
• High Deductible Heath Plan Option that has $0 monthly premium for teammate-only coverage
• 100% AvidXchange paid Dental Base Plan Coverage
• 100% AvidXchange paid Life Insurance
• 100% AvidXchange paid Long-Term Disability
• 100% AvidXchange paid Short-Term Disability
• Employee Assistance Program (EAP) - Provides counseling services, legal and financial consultations and health advo

Benefits

Additional Information

Job Overview As the Manager of Supplier Growth & Sales, you will lead a high-performing team of Supplier Account Managers & Retention Specialists dedicated to protecting & expanding the AvidXchange Payment Network. Your mission is to drive ePayment adoption and revenue growth by coaching your team to build deep, consultative relationships with our 1.3M+ supplier base. This leadership role that sits at the intersection of sales strategy, data analytics, and cross-functional advocacy, ensuring our suppliers realize maximum ROI from our automated payment solutions.

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