Engineer
External
Asys Asia · Hor Kew Business Centre, SingaporeS$36K–S$48K/yrFull-timeUnknownToday
CRM
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Responsibilities
- Travel to customer site to perform installation, commissioning, field retrofit, calibration, preventive maintenance, troubleshoot and repairs of company products.
- Creating quotes (Spare Parts/Service) and follow up with order entry and delivery.
- Submit warranty claims to headquarters.
- Prepare and submit service report to customer on-site. Prepare and submit technical documents such as commissioning/Installation reports, calibration reports, preventive maintenance reports to customers.
- Able to work with Sales team to support for some sales activities when required.
- Timely report to Service Manager on all service activities situation and updates.
- This is a role that requires candidate to be self-orientated and independent.
- Able to handle customer questions relating to technical and service problems with tactful manner and courtesy. And thus, built good rapport with customers.
Requirements
- Candidate must possess at a Diploma/Degree in Engineering (Electrical/Electronic), Engineering (Mechanical) or equivalent.
- Minimum 2- 3 Year(s) of working experience in the related field is preferred, though fresh graduates in Engineering (Electrical/Electronic), Engineering (Mechanical) will also be considered.
- Required Skill(s): Computer, Microsoft Office, CRM system.
- Able to travel Overseas and on short notice occasionally.
- Preferably specialized in Field Service for SMT and Semiconductor Equipment/Machinery.
- Able to interpret electrical circuit diagram.
- Willing to work on standby mode by rotations.
- Able to work hands-on and familiar to work in machinery SMT/clean-room environment.
- Local/Overseas Training will be provided.
Additional Information
Job Summary and Key Objectives: - To provide a good technical service support to customers to achieve company's goals and objective and supporting company's business growth plans.
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