AVP, Strategy Sciences (L11)

Responsibilities

• Experimentation & test-and-learn leadership : Drive experimentation frameworks and test-and-learn strategies by defining targeting methodologies, measurement frameworks, success criteria, and post-implementation evaluations. Continuously refin

Benefits

Additional Information

Job Description: Role Title: AVP, Strategy Sciences (L11) Company Overview : Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry's most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more. We have recently been ranked #2 among India's Best Companies to Work for by Great Place to Work. We were among the Top 50 India's Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies. We provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being. We provide career advancement and upskilling opportunities, for all to take up leadership roles. Organizational Overview: Credit Team decisions credit actions across the lifecycle of a customer - from acquisition to account management to collections and recover - we work towards managing credit and fraud losses and elevating customer experience through powerful and proprietary insights on customer risk and credit behaviours. The actionable insights are driven by access to numerous alternative data sources, new age technologies, focused strategies, emerging algorithms, and predictive precision. Spread across 10 pillars the credit team in India caters to the entire gamut of decision sciences, from data management to model development to strategy design, and bringing it all to life through technology, and managing within the guardrails of our regulatory requirements. As part of the team, you will have access to some unique product propositions, functional and leadership training, interaction with executive leadership team and a myriad of diverse perspectives. Role Summary/Purpose: This AVP role sits within the Strategy Sciences team and is responsible for shaping data-driven strategies that enable sustainable customer growth, optimize portfolio performance, and drive enterprise business outcomes. The role combines advanced analytics, strategic thinking, and business leadership to identify emerging opportunities, influence decision-making, and deliver measurable impact across Acquisition and Account Management functions spanning Credit and Fraud. Reporting to the VP, Strategy Sciences, the AVP will lead high-impact strategy science initiatives by leveraging advanced analytics, experimentation, machine learning, and deep business insights to solve complex business problems. The individual will partner closely with senior business leaders, model development teams, technology organizations, and cross-functional stakeholders to define strategic priorities, translate insights into scalable solutions, and accelerate business value through data-driven decisioning. This position is designed for a strategic individual who can independently lead multiple complex initiatives, influence senior stakeholders without direct authority, mentor junior team members, and drive execution from ideation through implementation while balancing business objectives, customer experience, and regulatory considerations.

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