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Senior Risk Consultant / Account Manager - Property and Casualty for Heavy Industry

External
Aviva logoAviva · Vancouver, Canada
Full-timeHybridToday
LeadershipRisk ManagementStrategic Planning
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About the role

We are seeking a highly experienced Senior Risk Consultant / Account Manager to support our Global Corporate & Specialty division and the Aviva Risk Management Solutions (ARMS) team. In this role, you will provide advanced property risk engineering expertise across a broad portfolio of heavy industrial risks, including manufacturing, forestry, construction, warehouse supporting underwriting teams with high-quality risk assessments and actionable insights. Oil/Gas and Mining experience would be beneficial. This position is property-focused, requiring deep technical expertise in large, complex industrial facilities and processes, with emphasis on fire, explosion, equipment breakdown, and business interruption exposures. You will evaluate complex risks, develop loss scenarios (MFL, PML, NLE), and influence underwriting decisions across a technically demanding portfolio. This role combines strategic portfolio oversight, account management, and hands-on field risk consulting, with regular travel to client sites across Canada and internationally.

Responsibilities

  • Risk Engineering & Field Consulting
  • Conduct complex field surveys focused on property risks across heavy industry sectors including manufacturing, forestry, energy, mining, construction, and renewables.
  • Perform desk-based risk assessments and develop detailed property loss scenarios (MFL, PML, NLE) for large industrial operations.
  • Assess key property exposures including: Fire and explosion hazards
  • Process hazards and critical equipment failure
  • Utility dependencies and infrastructure vulnerabilities
  • Business interruption and interdependencies
  • Evaluate heavy industrial facilities, including: Manufacturing and processing plants
  • Large infrastructure projects
  • Mining operations (surface and underground, processing plants, tailings)
  • Oil & gas facilities (pipelines, refining, storage, distribution)
  • Prepare high-quality technical property risk engineering reports aligned with underwriting and ARMS standards.
  • Review engineering drawings including plant layouts, process flow diagrams, fire protection systems, and critical infrastructure designs.
  • Portfolio & Account Management
  • Manage a diversified property risk portfolio, delivering account-level engineering expertise across heavy industry sectors.
  • Provide actionable risk improvement recommendations and ensure follow-up and implementation.
  • Coordinate global property inspections and oversee third-party engineering providers.
  • Operate within budget and contribute to long-term strategic planning.
  • Underwriting & Client Partnership
  • Support Underwriters in property risk selection, pricing, and portfolio management with technical insight.
  • Provide guidance on resolving property risk engineering deficiencies across industrial risks.
  • Participate in client meetings, broker engagement, and marketing initiatives.
  • Build strong relationships with clients, brokers, and internal stakeholders to support new business growth.
  • Claims & Loss Mitigation
  • Review large property loss claims and conduct site visits to determine root causes.
  • Provide recommendations to improve loss prevention and property protection systems.
  • Analyze business interruption exposures, particularly within heavy industrial operations.
  • Leadership & Risk Improvement
  • Promote and embed continuous property risk improvement methodologies across the portfolio.
  • Mentor and coach team members, supporting technical development in property risk engineering.
  • Conduct peer reviews to ensure consistency and quality of engineering outputs.
  • Industry Engagement
  • Maintain awareness of emerging risks and trends in heavy industry property insurance, including manufacturing, energy, and mining sectors.
  • Represent the organization at industry events and technical forums.
  • What You Bring

Requirements

  • 10+ years of experience in property risk engineering, with a strong focus on heavy industrial risks.
  • Extensive experience assessing large property exposures in sectors such as: Manufacturing and industrial processing
  • Energy (Oil & Gas, Renewables)
  • Mining (surface and underground operations)
  • Construction and builder's risk
  • Demonstrated expertise in property risk evaluation, including: Fire and explosion hazards
  • Equipment breakdown and critical systems
  • Business interruption and supply chain dependencies
  • Experience with complex industrial facilities and processes, including: Mineral processing and refining
  • Tailings storage facilities
  • Oil refining processes (distillation, cracki

Benefits

Vision insurance

Additional Information

Experience Aviva Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values - Care, Commitment, Community, and Confidence. At Aviva Canada , we put people first, our employees, our customers, and our communities. We're proud of a culture built on care, inclusion, and collaboration, where your voice matters and your growth is supported. We're not just about insurance; we're about making a real difference by protecting what matters most.


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