Enrollment Systems Administrator
External
Palmbeachstate · Lake Worth CampusFull-timeRemote1w ago
Data AnalysisDocumentation
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About this roleResponsible for collaborating with various stakeholders to implement, update, and provide support for enrollment management system technology projects. Reviews specifications of system updates, feature releases, and service desk tickets to determine possible impacts on the enrollment systems.What a day of an Enrollment Systems Administrator looks like :Provides production support, including researching and resolving enrollment system issues, unexpected results, or process flaws; performing scheduled activities; and recommending solutions or alternate methods.Analyzes and identifies end-user system issues for the division and implements corrective action. Collaborates with IT to resolve more complex system errors or failures.Serves as a technical resource for the division, fielding questions, developing design changes, identifying touchpoints, and configuring enrollment systems.Evaluates new developments and evolving business requirements and recommends appropriate systems alternatives or enhancements to current systems.Assists with the execution of system changes including updates, integrations, and new configurations, and participates in all aspects of system testing.Plans, schedules, and prepares training, including development of training guides, and documentation.Serves as subject matter expert to thoroughly understand business processes and procedures in order to configure automated workflow processes.Tests new and updated end user products in an integrated systems environment.Conducts and evaluates various student processes including, but not limited to, admissions, pre-registration, and registration. Processes corresponding enrollment data and materials.Provides feedback and recommendations to create specifications for changes assisting users in the flow of their work processes or procedures.Performs other job-related duties as assigned.We'd love to hear from you if you have the following:Education and Experience:Associate degree and two years of related experience; ORHigh school diploma or GED and four years of related experienceKnowledge of:Microsoft Office Professional or similar applicationVarious student enrollment systemsSkilled in:Attention to detail while maintaining effective time and task managementResearch and data analysis to arrive at valid conclusions, recommendations and plans of actionThinking strategically, effectively analyzing data, and implementing data-informed decisionsAbility to:Effectively communicate verbally and in writing on a regular basis with internal and external customers, build relationships, manage customer expectations, and take responsibility for a high level of serviceLicenses, Registration, Certifications, or Special Requirements:Regular physical attendance requiredMust complete FERPA training within 30 days of employmentSome periods throughout the year will require extended work hours including nights, weekends, and college closuresPreferred, but not a must :Two years of Workday experienceWork Environment and Physical Demand:Use of video display terminalUse of manual dexterity and fine motor skillsCommunicate information orally and in writingReceive and understand information through oral and written communicationProofread and check documents for accuracyThe minimum base pay for this position starts at $53,677.00 annually; however, the offer may vary based on the candidate's education and experience.Application DeadlineThis position is open until filled with an initial review date of May 27, 2026.Wait, there is more!Culture: Be part of an inclusive, Panther First environment where every role has a purpose, and employees have a sense of belonging.Education Benefits: Tuition fee waiver at PBSC, tuition reimbursement, degree recognition award, educational leave, and more. Public Service Loan Forgiveness institution.Health and Wellness: Medical, dental, vision, disability, life insurance, parental leave, and more.Generous Time Off: Vacation, sickHealth insuranceDental insuranceVision insurancePaid time offParental leave
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