Investor Services Analyst
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About the role
Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that encourages independent thought and healthy debate. As a private partnership, we believe our ownership structure fosters a long-term view that aligns our perspectives with those of our clients. The Relationship team within the Fund s Group c ontributes to Wellington Management's mission by delivering first-class client service to clients who invest in Wellington's sponsored fund s . These clients represent financial advisors, US wirehouses, endowment, foundation, family office, corporate, and public funds relationships invested in commingled pools including Wellington Managed Funds - US, Wellington Trust Company NA, Wellington Manage ment Funds - Global, Wellington US Registered Funds and Wellington Alternative Investments. This role will focus on clients invested within Wellington's US registered interval and tender offer f unds and the successful candidate will be the key point of contact for financial advisor clients . T he Investor Services Analyst will work as part of a team responsible for but not limited to: coordination of client a ccount opening s and closing s , client reporting requirement s with the fund reporting team , r esponsible for protecting the validity and accuracy of the client data, RFI s , c ash flow s , capital calls, distributions and other direct client inter actions on servicing items. To accomplish these responsibilities , the Investor Services Analyst is expected to partner clo sely with other parts of the business such as Internal Wholesalers, Relationship Managers , Fund Services, Fund Reporting and the wider Funds Group team to ensure the client ' s requirements are me t. Speci fic responsibilities include but not limited to : Coordinate administrative aspects of onboarding/offboarding of fund investors Coordinate new deliverables via the delivery management platform and/or with Fund Reporting team including documentation of procedure s Complete recurring tasks such as operational due diligence questionnaires and requests for information Oversee coordination of fund-related queries from clients , adhering to strict SLAs Communicate fund-related information to investors Provide support to fund investors for client portal access, password resets etc . Support fund documentation changes Contribute to fund investor specific projects, including system enhancements and process improvements Q ualifications /Attributes The ideal candidate for the role will have : M inimum of 3-5 years experience in the investment management industry, in areas of client servic e or operations , with e xperience with US Registered/40 Act interval and tender offer funds S trong relationship building and collaboration skills and the curiosity to learn Ability to cope under pressure within a high volume environment S ound business judgement and the ability to synthesize complex issues and effectively balance competing objectives and risks , and the ability to think creatively to solve business problems for clients Strong communication and presentation skills P roject management skills, i nfluencing, team-orientation, consensus building, and strong quantitative , written and verbal communication skills IT skills such as python coding or SQL are an advantage A college degree is required Not sure you meet 100% of our qualifications? That's ok. If you believe that you could excel in this role, we encourage you to apply and welcome a chance to review your background. We are dedicated to building and maintaining a diversified workforce and considering a broad array of candidates with a variety of skill, workplace experiences, and backgrounds. As an equal opportunity employer, Wellington Management ensures that all qualified applicants will receive equal consideration for employment without regard to r ace, color, sex, sexual orientation, gender identity, gender expression, religion, creed, national origin, age, ancestry, disability (physical or mental), medical condition, citizenship, marital status, pregnancy, veteran or military status, genetic information or any other characteristic protected by applicable law . If you are a candidate with a disability, or are assisting a candidate with a disability, and require an accommodation to apply for one of our jobs, please email us at GMWTalentOperations@wellington.com . At Wellington Management, our approach to compensation is designed to help us attract, inspire and retain the best talent in our industry. We strive to pay employees fairly and competitively across all levels and roles. Our approach to compensation considers all aspects of total compensation; all employees are
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