Storage Services Lead

About the role

The CIS program supports our intelligence customer deliver IT services to conduct its globally distributed operations. We are driving an exciting technological transformation of customer IT services by leading the design, development, implementation, and operation of cutting-edge solutions. This includes continuous service improvement through the modernization of IT system infrastructure. CACI is looking for an experienced, innovative, and motivated Storage Services Lead to support the mission objectives and needs of the customer, the Defense Intelligence Agency. The position is contingent upon award of the DIA SITE III CIO Infrastructure Services (CIS) contract.

Responsibilities

• Leads the storage team in providing global, 24/7 operational support and break/fix activities for all physical and virtual storage systems (SAN, NAS, object, cloud)
• Serves as the primary liaison, collaborating with internal engineering team and government stakeholders to refine requirements, ensure SLA compliance, and guarantee system availability, reliability, and resiliency
• Deploys, operates, and maintains major storage technologies (including Brocade, Data Domain, Dell FluidFS, NetApp, and Dell Storage Center) during the operational System Development Life Cycle (SDLC)
• Monitors and manages efficient allocation, provisioning, configuration, security, and throughput. Analyzes service-level metrics to maintain optimal infrastructure utilization and prevent incidents
• Directs and executes all data backups, replication, verification, and restoral services to meet time-to-restore/recover SLAs. Leads disaster recovery (DR) and Continuity of Operations (COOP) exercises
• Oversees continuous patch management and maintain physical and logical security of data at rest and in transit. Manages Plan of Action and Milestones (POA&M) development to meet cybersecurity requirements
• Manages the transfer of engineered solutions from Engineering teams through Blue/Green fielding. Develops test cases and use Lab facilities to promote incident resolution and validate acceptance tests
• Oversees the creation, quality control, and timely delivery of mandated Contract Data Requirements Lists (CDRLs). Drives Continual Service Improvement (CSI) and maintains knowledge base SOPs.

Requirements

• Required:
• Must hold a current Top Secret SCI clearance with ability to obtain poly prior to start
• Demonstrated ability to lead technical teams, manage service-level agreements (SLAs), and coordinate with engineering and (government) stakeholders
• NetApp Certified Data Administrator (NCDA) - ONTAP or an equivalent OEM vendor certification
• DOD 8140 Certification applicable to role (minimum Security+)
• An AA and 14+ years of experience, BS/BA and 12+ years of experience, MS/MA and 10+ years of experience, or PhD and 8+ years of experience
• Minimum of 6 years of hands-on experience integrating, operating, and maintaining IT hardware and software solutions (specifically enterprise storage systems)
• Willingness to learn new skills and new technologies.
• Desired:
• Degree in Science, Technology, or Engineering
• Experience leading a distributed technical team
• Familiarity with IC ITE services and classified environments
• Proven experience conducting Analysis of Alternatives (AoA), researching new technologies, and articulating infrastructure evolution benefits to stakeholders
• ITIL 4 Foundation Certification
• -
• What You Can Expect:
• A culture of integrity.
• At CACI, we place character and innovation at the center of everything we do. As a valued team member, you'll be part of a high-performing group dedicated to our customer's missions and driven by a higher purpose - to ensure the safety of our nation.
• An environment of trust.
• CACI values the unique contributions that every employee brings to our company and our customers - every day. You'll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.
• A focus on continuous growth.
• Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground - in your career and in our legacy.
• Pay Range :

Benefits

Additional Information

Job Title: Storage Services Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular Percentage of Travel Required: Up to 10% Type of Travel: Continental US * * *

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at CACI? Share your experience