Analyst, HRIS

About the role

We are seeking a detail-oriented HRIS Analyst with strong Workday experience across core functional areas including HCM, p ayroll, performance, talent, recruiting, time tracking, absence, compensation, benefits, security, integrations , reporting, and analytics. This role will support configuration changes, troubleshoot system issues, and execute testing to ensure accuracy, performance, and usability . The analyst will partner closely with HR, Payroll, Benefits, Finance, IT, and operational leaders to optimize Workday processes, enhance the user experience, and support ongoing system improvements. The ideal candidate is comfortable in a fast-paced environment, balances project work with day-to-day support, and works independently with minimal direction. They are proactive, adaptable, and focused on continuously improving Workday. Work Arrangement : Hybrid

Responsibilities

• The successful candidate will be able to perform the following responsibilities:
• Support Workday modules including HCM, Payroll, Time Tracking, Recruiting, and Learning
• Provide day-to-day support to HR and business users, troubleshooting system issues and resolving tickets
• Manage Workday support requests and ensure timely , high-quality support
• Process a small number of HR transactions ( e.g. position changes, terminations) to support operations
• Support key initiatives such as Workday public cloud migration, time clock rollout, and timekeeping enhancements
• Support performance management, recruiting, and Workday Learning optimization efforts
• Participate in bi-annual Workday releases, including review, testing, and validation of system changes
• Create and maintain Workday organizational structures (supervisory orgs, cost centers, hierarchies, grants, etc.)
• Configure and maintain Workday business processes, including notifications, alerts, and custom notifications
• Support projects and ongoing initiatives by tracking requests, enhancements, and issues, and maintaining clear documentation and status tracking
• Assign and maintain security roles, ensuring appropriate access and compliance
• Support and troubleshoot benefits and other third-party integrations
• Monitor integrations for errors or failures and coordinate resolution with internal teams and vendors
• Support Open Enrollment, including configuration, testing, and launch activities
• Support compliance reporting, including EEO and ACA annual reporting
• Build and maintain Workday reports and dashboards to support business needs
• Create and maintain EIBs to support mass data updates and system processes
• Partner with cross-functional teams to improve processes and enhance the Workday experience
• Identify opportunities to improve HR processes and recommend system-based solutions
• Support standardization of HR processes and consistent use of Workday across teams
• Develop job aids, training materials, and user documentation, and support end-user training
• Provide guidance and support to team members on Workday functionality and HRIS best practices
• Other Duties :
• Please note , this job description is not designed to cover or contain a comprehensive listing of activities, duties or

Benefits

Additional Information

Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center! As one of the largest community health centers in the country, NeighborHealth is proud to serve the greater Boston area with a strong commitment to the health and well-being of our patients and communities. Whether you're a nurse or physician providing direct care, a manager leading dedicated teams, or part of the essential support staff who keep our operations running smoothly - every role at NeighborHealth is vital. Together, we're advancing medicine and delivering the best care experience for our patients and community! Interested in this position? Apply online and create a personal candidate account! Current Employees of NeighborHealth - Please use our internal careers portal to apply for positions. To learn more about working at NeighborHealth and our benefits, please visit out our Careers Page . Time Type: Full time Department: Human Resources All Locations: 300 Ocean Avenue - Revere Position Summary:

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