Account Manager

Responsibilities

• Act as the main point of contact for all client day-to-day communication and oversight
• Craft agendas, host weekly meetings, and stay on top of actions items for key accounts
• Collaborate with cross-functional counterparts to ensure you're up to speed on the latest business initiatives for the Vetcove product and can communicate such initiatives to clients
• Project manage catalog updates, marketing campaigns, and ad hoc reporting requests for key accounts
• Analyze account performance and create presentations to deliver performance updates and optimization opportunities to key stakeholders
• Work with product and engineering on client feedback loop, bug identification and resolutions
• Work with onboarding and implementation to on-board new acquisition clinics
• Nurture Corporate relationships to drive affinity, loyalty, and trust in the Vetcove HD platform

Requirements

• 2+ years in account management
• Bachelor's Degree
• Exceptional verbal, written, and presentation skills; comfortable in front of Senior leadership contacts
• Excellent time and process management skills
• Experience in developing client facing reports with actionable insights and recommendations
• Experience in developing and presenting data analyses and partner business reviews
• Strong working knowledge of entire Microsoft Office suite, with an emphasis on PowerPoint and Excel
• Interest in client relationship building and willingness to travel for client-facing events
• A strong desire to learn and define an emerging function in a rapidly growing and dynamic startup environment
• Benefits (Full Time Roles)
• 100% remote within the USA
• Medical, Dental, and Vision Insurance
• Automatic 401k contribution
• Employee referral program
• At home office set up
• Bi-annual company retreats
• Open vacation policy
• Equity
• Monthly team events
• In addition to base compensation, Vetcove offers a comprehensive benefits
• package. Please refer to the "Benefits (Full Time Roles)" section above for more
• details.
• To apply, please submit your application through Vetcove's Careers Page. The application deadline is July 1st, 2026.
• Please note we are unable to sponsor work visas at this time.
• Our job listings are exclusively available on official sites (our careers page, LinkedIn, BuiltIn, and Indeed). Be cautious of other sources claiming to represent us or any organization that you're interested in. Stay on the lookout!
• Authentic communications from our company will only come through verified email addresses and phone numbers. If you receive unexpected messages or calls, exercise caution and verify their authenticity. Don't let scammers catch you off guard!
• It's essential to independently verify the legitimacy of any job postings you come across. Visit our official careers page to confirm the validity of any openings. Stay proactive and protect yourself!
• Remember that during the application process, we will never request sensitive personal or financial information from you. Be wary of anyone asking for such information. Keep your personal data secure!
• If you suspect any fraudulent activity or encounter suspicious individuals, please report it immediately to our recruiting department. By working together, we can combat these scams and keep the job marke

Benefits

Additional Information

Join Vetcove and help modernize the future of veterinary software and the pet parent healthcare experience. Our suite of platforms features a market-leading procurement marketplace, an ultra-modern home delivery ecommerce experience, and a next-generation practice management system. More than 25,000 hospitals across all 50 states rely on Vetcove daily, supporting tens of thousands of veterinarians who care for tens of millions of pets each year. We are modernizing the 50 billion dollar plus animal health industry by giving veterinary organizations the tools to focus more on patient care. Backed by Y Combinator and top venture investors in Silicon Valley, New York and Miami, Vetcove is a fast-growing, mission-driven company. We are searching for talented and passionate people who want to help shape the future of veterinary care.

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