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Operations Manager

External
openwork logoOpenwork · Olive Branch, MS
Full-timeOn-site2w ago
AccessibilityComplianceMove
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Responsibilities

  • Lead, mentor, and develop recruiters to ensure team KPIs and performance goals are consistently met
  • Manage your own recruiting desk, driving weekly GP and delivering high-quality placements
  • Serve as a client-facing partner for a large manufacturing account, supporting workforce needs, resolving escalations, and maintaining strong day-to-day communication
  • Participate in strategic client discussions, including QBRs, performance reviews, and workforce planning conversations
  • Optimize recruiting operations, processes, and workflows for efficiency, compliance, and scalability
  • Partner closely with recruiters to ensure alignment on client needs and delivery expectations
  • Build and maintain a positive, high-performance team culture grounded in Openwork values
  • Track, analyze, and communicate team and branch performance to the Market Manager
  • You're a strong match if you're:
  • A natural player-coach who leads by example
  • Comfortable working onsite and closely embedded with operations and client needs
  • Confident in client-facing conversations, especially in manufacturing or high-volume staffing environments
  • Skilled at influencing, coaching, and motivating a team to perform at a high level
  • Able to balance tactical execution with strategic account management thinking
  • Organized, detail-oriented, and strong in process execution
  • Resilient and adaptable in a fast-paced, high-demand environment
  • 🤝 Why Openwork?
  • With over 50 years of experience, Openwork is reimagining staffing-bringing ease, accessibility, and thoughtfulness to every step. We're proud to be recognized as a ClearlyRated Best of Staffing® winner and one of SIA's Fastest Growing Staffing Companies.
  • We're a small but mighty team, growing fast. When you join Openwork, you're not just taking a job-you're helping build careers, companies, and communities, one person at a time.
  • Ready to do work that matters? Join us. Let's make hiring (and working) better-together.

Benefits

Competitive base salary with monthly commissions or bonus potentialGenerous PTO and paid holidaysComprehensive healthcare benefitsDog-friendly offices (yes, really!)A people-first culture built on collaboration, accountability, and shared growthIf you're looking for a place where your ideas matter and your work can make a real impact, we'd love to meet you.Operations Manager 📍 Onsite| Full-Time | Service DeliveryHealth insurancePaid time offPerformance bonus

Additional Information

About Openwork Openwork is a high-growth, people-first staffing company reimagining what modern hiring can be. Privately owned and proudly independent, we move fast, think big, and give every team member a real seat at the table. With over 50 years of experience, we're combining industry expertise with a fresh, innovative approach - bringing ease, accessibility, and thoughtfulness to every step of the hiring journey. We've been recognized as one of SIA's Fastest Growing Staffing Companies and a ClearlyRated Best of Staffing® Client and Talent Award winner. As we continue to grow, every new hire plays a critical role in shaping our company and our future. Why Join Us Every internal role at Openwork is more than a job - it's an opportunity to help build a progressive, modern staffing company from the inside out. We keep red tape to a minimum and encourage fresh ideas, bold thinking, and collaborative problem-solving. You'll be part of a close-knit, mission-driven team that values curiosity, trust, and results.

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