Sr. Partnership Manager

Benefits

Additional Information

At InStride, people are our purpose. We believe that investing in people is the most powerful way to drive success-for individuals and organizations alike. As a public benefit corporation, we partner with leading employers to unlock opportunities for their employees, providing access to top-tier education programs that align with their employees' career goals and the company's business goals. Our mission goes beyond skill-building; we're here to empower our partners' employees to advance their careers, elevate their expertise, and achieve meaningful personal and professional growth. No matter the team you're on, our dedication to the success of our partners and their employees is what drives us. If you're passionate about making a difference and driving educational and professional advancement, InStride is the place for you. To get a better feel for our culture, watch more here . Candidates must be located in one of the following states to be considered eligible for employment: AZ, CA, CO, CT, DC, DE, FL, GA, IL, IN, KS, LA, MA, MD, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OR, PA, TX, VA, WA, WI. What we're looking for (role overview) : InStride is currently seeking a highly motivated and driven Sr. Partnership Manager responsible for managing strategic tuition reimbursement and student loan repayment providers (TA/TR/Loan). The Sr. Partnership Manager will develop partner growth strategy, deliver on annual targets and retention objectives, , develop, execute, and improve operational workflows, and support x-functional advocacy while managing risk. Successful candidates will achieve results through building trust and mutually beneficial, long-term relationships with their partners and working closely with cross-functional teams across InStride and our clients. We seek candidates who bring an eye for high-level business strategy, along with the ability to get into operational details. The successful candidate will have account management experience, along with a proven track record of execution with operational excellence and achieving business results through partnerships. This position reports to the VP of Operations. Skills we'd love to see you show off: Client relationship management: Exceptional ability to build trust and foster long-term partnerships through reliable follow-through and effective communication. Strategic Thinking: Able to anticipate clients' workforce and operational needs and to develop strategies and tactics that leverage InStride's full capability to meet those needs. Communication: Skilled at delivering clear, compelling presentations and conveying complex information persuasively to diverse audiences. Analytical Skills: Proficient in analyzing data to uncover trends, solve problems, and make informed, data-driven decisions that drive measurable outcomes. Operational Excellence: Demonstrated ability to build, execute, and optimize processes, systems, and tools for enhanced efficiency. Who you are (ideal profile) : 5+ years of B2B consulting, customer success, account management or business analyst experience; OR Master's degree AND four (4) years of B2B consulting, customer success, management consulting, marketing, or business analyst experience. Demonstrated experience leading and growing customer relationships across a diverse set of organizations, including the Enterprise. You bring a customer-first mentality, with a focus on building and nurturing strong, lasting relationships both internally and externally. Able to work with all levels of individuals within an organization, up to C-suite leaders, with proven experience supporting high profile clients and executives You demonstrate excellent independent judgment, carefully evaluating options and making decisions in the best interest of the company and its partners. A creative problem-solver, you excel at envisioning and articulating solutions to complex and evolving customer challenges while identifying opportunities for improvement. You possess outstanding interpersonal, verbal, and written communication skills, consistently maintaining a professional demeanor. Committed to achieving results, you combine a bias for speed and action with high analytic accuracy and attention to detail. You are flexible and willing to travel as needed (up to 10%) How you will create impact (key responsibilities) : Partnership Management & Growth: Help identify opportunities for program expansion where it makes sense. Track, analyze and communicate key success metrics to develop and execute against goals internally and with our partners. Understand key operational elements of program design to ensure successful program execution, growth, and expansion. Serve as the primary point of contact and account owner for a portfolio of partners related to TA/TR/Loan. Support contracting, launch and development of partners who are delivery and channel partners related to Tuition Reimbursement and loan. Learner & Client Experience

Your Match

How well this role fits your profile.

Company Intel

What employees say

Worked at instride? Share your experience