Content Strategy & Operations

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Content Strategy & Operations The Content Writing role drafts market, investment and retirement content for a variety of audiences to inform of the organization's investment activities. Working under minimal supervision, this job is responsible for producing and editing investment-specific written documentation that will be distributed across various communication channels. Key Responsibilities and Duties Responsible for the oversight and upkeep of assigned assets within the content management platform, ensuring availability for client-facing teams Oversees and directs the compliance approval process, ensuring all content meets requirements and is approved prior to distribution Engages cross-functional partners to develop and maintain content across web and print channels Develops written and multimedia investment content (including white papers and product support pieces) that is clear and engaging for all target audiences. Collaborates with professionals in different functions, including client service, finance, strategy and investment teams to ensure correctness of content and establish key objectives and themes. Proofreads investment articles and submits final drafts and layouts to production department for review. Possesses knowledge of the organization's investment activities as well as broader industry trends to draft well-informed communications. Recognizes and upholds the firm's brand in all written investment communications. Builds relationships with investment and communications counterparts as well as key internal stakeholders to ensure successful strategy alignment and distribution of content. Educational Requirements University (Degree) Preferred Work Experience 3+ Years Required; 5+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 7IC Required Skills: 3 or more years of experience in Editorial Operations Strong project management skills with the ability to manage multiple concurrent workstreams Experience in publishing and managing content across web, email, webinar, video, and social channels Knowledge of content governance, workflows, and approval processes Strong stakeholder management and ability to work cross-functionally Related Skills Adaptability, Audience-focused Communication, Communication Channel Management, Communication Strategy, Consultative Communication, Content Development, Copywriting, Relationship Management, Story Telling, TIAA Products/Services Acumen Anticipated Posting End Date: 2026-06-19 Base Pay Range: $87,200/yr - $110,000/yr Actual base salary may vary based upon, but not limited to, relevant experience, time in role, base salary of internal peers, prior performance, business sector, and geographic location. In addition to base salary, the competitive compensation package may include, depending on the role, participation in an incentive program linked to performance (for example, annual discretionary incentive programs, non-annual sales incentive plans, or other non-annual incentive plans). _____________________________________________________________________________________________________ Company Overview Every worker deserves a secure retirement. For more than 100 years, TIAA has delivered it for millions of people. Founded to help educators retire with dignity, today weʼre a market-leading retirement company fueled by world-class asset management. But weʼre not just another legacy financial services firm. Weʼre fighting harder than ever before for our clients and the many Americans who need us. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways-because when our people succeed, our impact on clients' lives grows stronger. Benefits and Total Rewards The organization is committed to making financial well-being possible for its clients, and is equally committed to the well-being of our associates. That's why we offer a comprehensive Total Rewards package designed to make a positive difference in the lives of our associates and their loved ones. Our benefits include a superior retirement

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