Support Analyst, Sales & Research, Information Technology

Requirements

• Bachelor or Master Degree or above in Computer Science, Software Engineering or IT related area
• Minimum 2 years of relevant experience in Application Support ;
• Proven ability in application support using RDBMS and Linux.
• In-depth understanding of linux commands and database.
• Strong analytical and quantitative, interpersonal, problem-solving, client serving, multi-tasking skills
• Able to work independently, attention to details, result-driven, self-motivated, self-starter, proactive mindset, enthusiastic and should be a good team player.
• Excellent command of / fluent in both spoken and written English.
• Stay informed on CITIC CLSA Job Opportunities
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Additional Information

Key Areas of Responsibilities Provide expert support for applications and infrastructure related to Sales & Research services. Troubleshoot and resolve technical issues promptly. Assist users with queries and troubleshoot application-related problems. Maintain and enhance existing processes to improve efficiency. Work within Linux and Windows server environments to ensure stability and performance. Collaborate with teams to implement best practices and upgrades. Document support procedures and solutions for future reference. Monitor system performance and perform routine maintenance tasks.

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Company Intel

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