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Mid Level Analyst - Tableau Platform Admin (tempo Determinado De 6 Meses - Afirmativa Para Mulheres) (34263)

External
Boschgroup logoBoschgroup · Campinas, Brazil
Full-timeRemote2w ago
DocumentationGinIncident ResponseJiraLinuxNew Relic
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Requirements

  • Experience in an IT operations or administrative role.
  • Hands-on experience with administering either Tableau Server or Tableau Cloud in an operational capacity.
  • Proficiency in executing routine administrative tasks within Tableau environments.
  • Familiarity with server operating systems (Windows Server or Linux) for basic operational checks.
  • Experience with monitoring tools (New Relic, CheckMK, Splunk) for system health and performance.
  • Strong adherence to operational procedures and attention to detail.
  • Excellent problem-solving skills with a focus on quick resolution of operational issues.
  • Ability to work in a structured environment and follow established processes.
  • Fluent in English.
  • Experience with both Tableau Server and Tableau Cloud administration.
  • Basic understanding of SQL for data source verification and troubleshooting.
  • Familiarity with ticketing systems (e.g., Jira, ServiceNow) for managing requests and incidents.
  • Exposure to scripting (e.g., basic command line usage, TabCmd) for automating simple operational tasks.
  • Basic understanding of network concepts (e.g., firewalls, proxies) relevant to server connectivity.
  • Knowledge of ITIL processes (Incident, Request, Problem, Change Management).
  • Benefícios da Bosch
  • Programas de Bem-Estar e Saúde: avaliação preventiva anual, ambulatório dentro da localidade para atendimento durante o horário de trabalho, programa antitabagismo, programa de saúde mental, fisioterapia e curso de gestante
  • Assistência médica e odontológica
  • Política de reembolso para algumas condições especiais de saúde
  • Subsídio para medicamentos através da Funcional Health
  • Jornadas de trabalho flexível com política de home office (não aplicado para horistas)
  • Short Friday para administrativo e horista do turno normal (apenas em Campinas)
  • Participação nos lucros e resultados (PLR)
  • Política de expatriação internacional e de transferências nacionais
  • Plano de previdência privada e empréstimos com taxas diferenciadas
  • Seguro de vida
  • Associação opcional ao Clube da Bosch dentro da planta com academia, piscinas, churrasqueiras, campos de futebol e society, espaço para eventos, ginásio de esportes, quadras de areia, quadra de tênis, lanchonete e calendário anual de eventos
  • Auxílio para mamães com creche na planta (verificar vagas disponíveis)
  • Licença maternidade e adoção estendida de 180 dias
  • Licença paternidade e adoção de 20 dias
  • Alimentação no local de trabalho e Vale Alimentação
  • Ônibus fretado (ou Vale Transporte)
  • Estacionamento gratuito (par

Benefits

Health insurance

Additional Information

We are seeking a dedicated and detail-oriented Tableau Operations Administrator to join our team, supporting our client's global Data & Analytics platform. This role is focused on the day-to-day operational management and maintenance of Tableau environments, ensuring high availability, performance, and adherence to established protocols. The mission of the Data & Analytics team is empowering our customers with cutting-edge data analytics platforms and strive to deliver guided self-service platforms with seamless access and support. As a Tableau Operations Administrator, you will be responsible for executing routine administrative tasks, monitoring systems, and addressing operational incidents for both Tableau Server (on-premises/IaaS) and Tableau Cloud. Your expertise will ensure the continuous and stable operation of our client's Tableau analytics infrastructure. Execute daily operational tasks: Perform routine health checks, system monitoring, and verif the status of Tableau Server processes and Tableau Cloud sites. User and Permission Management: Process requests for user creation, modification, deletion, group assignments, and project-level permissions within established guidelines for both Tableau Server and Tableau Cloud. Content Management Support: Assist with the promotion, deletion, and organization of workbooks and data sources as per client requests and procedures. Data Refresh Management: Monitor and troubleshoot scheduled data refreshes, identifying and resolving failures in a timely manner. Incident Response: Respond to and resolve operational incidents related to Tableau Server and Tableau Cloud, including server outages, service interruptions, and dashboard loading issues, following defined runbooks and escalation procedures. Performance Monitoring: Track and report on key performance indicators (KPIs) and resource utilization for Tableau environments using existing monitoring tools. System Maintenance: Assist with scheduled maintenance activities such as restarts, cleanup tasks, and log management for Tableau Server. Documentation Adherence: Follow and update existing operational documentation, standard operating procedures (SOPs). Request Fulfillment: Process and fulfill operational requests from users and other IT teams related to the Tableau platform. Collaboration: Work closely with senior administrators and client IT teams to escalate complex issues and ensure seamless service delivery.


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